Metanoia promotes Sri Lankan BPO sector at Sri Lanka EXPO

Metanoia Partners Limited, a leading UK consulting and back office services provider promoted the Sri Lankan BPO sector by bringing their clients to Sri Lanka Expo in March 2012. The recent Sri Lanka Expo drew nearly 1500 overseas delegates from more than 50 countries. The four day event was highlighted with the Expo exhibition and match making events for overseas clients to meet and do business with Sri Lankan companies.

Metanoia Partners was represented by Dennis Scott, Managing Partner, and he was accompanied by his UK clients. Commenting on the Sri Lanka Expo, Scott said "I was introduced to the EXPO by the Sri Lankan High Commission in London. I was supported by Jonathan Webber MBE, from UK Trade and Investment and I received a lot of assistance from British High Commissioner John Rankin and the British High Commission in Colombo and Chris Nonis, the High Commissioner of Sri Lanka in UK.

What made it a greater success was the professionalism of the Sri Lankan BPO community and meeting Minister Basil Rajapaksa gave me and my clients confidence that Sri Lanka is serious about making BPO work".

Neil Askew from Askews Chartered Certified Accountants was invited by Metanoia and he was extremely impressed on his first visit to Sri Lanka.

Askew said, "Metanoia has given me insight. Sri Lanka has one of the finest BPO perations in the world for my target market, the UK SME sector. We intend to increase our existing business with Metanoia specifically our BPO operations, including Financial Accounting Outsourcing (FAO), Legal Process Outsourcing (LPO) and Search Engine Optimization (SEO). I am really happy that I accepted the Metanoia invitation to attend the EXPO".

Metanoia Partners launched its Asian operations in 2010 with its regional headquarter in Colombo. Apart from offering back office services to SMEs in UK and Europe, Metanoia has partnered with the IAAITC (www.iaaitc.org ) to help Sri Lankan BPO service providers achieve compliance with the European information security directives and theUK Data Protection Act.

Scott commented "With the recent scandals in the Indian BPO market where they were selling UK credit card details to criminals, Sri Lankan BPO providers have a great opportunity to prove their data security credentials by working with Metanoia to become certified and to be compliant. This will be a great competitive advantage against Indian BPO operators."

(SJ)