Hat trick for Etisalat Sri Lanka
Etisalat Lanka, leading mobile telecommunication service provider
commissioned three new Flagship Stores at Malabe, Borella and Town Hall
simultaneously, strengthening the company's rapid growth and expansion
drive.
![](z_px-Hat-trick.jpg)
Etisalat Lanka, Chief Commercial Officer, Robert Lee
together with Etisalat Lanka, Chief Sales Officer, Sanjeewa
Samarasinghe opening the three Flagship Stores in one day
while the staff of the Malabe Flagship Store looks on |
Revamping and upgrading its existing sales and service access points,
Etisalat transformed these centers to state of the art flagship stores
to provide an innovative and comprehensive service to its rapidly
growing customer base.
Commenting on the opening of the stores, Etisalat Lanka Chief
Commercial Officer Robert Lee said, "The Etisalat Flagship Store is a
refreshingly unique way for customers to interact with us and experience
our innovative products and services. As always, the ambience in the
Flagship Store has been specifically created to inspire customers, while
they discover new technologies that add value to their mobile
communication needs." Noting that the Etisalat Flagship stores are
focused on enhancing the customer experience Lee said, "We are the
market leader in innovation. Combining this Innovation with our wide
network, we will elevate our customer experience to a new level through
our Flagship Stores."
By the end of April, the telco giant will open three more Flagship
stores in Ratnapura, Maharagama and Kiribathgoda.
Commenting on the occasion, Etisalat Lanka Chief Sales Officer
Sanjeewa Samarasinghe said, "Flagship stores are a new concept to Sri
Lanka that provides customers the "One-Stop-Shop" experience. They will
deliver new experiences for customers to touch and feel products and
services of Etisalat, under one roof.
Our trained sales and customer service staff are dedicated to delight
customers at the Flagship Stores. Etisalat is a global brand and this
concept will enable us to standardize the Group's world class services
and offer convenience, introduce innovative products to customers. We
also believe that a customer who experiences this world class service at
the Flagship store will be a future brand ambassador for Etisalat."
The Etisalat Flagship stores features an Experience Centre displaying
cutting-edge products aimed at enhancing lifestyles and empowering
individual mobile communication needs. |