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Wednesday, 20 July 2011

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CIFL obtains ISO 9001:2008

Central Investments and Finance Ltd. (CIFL) one of the leading Financial Institutions in Sri Lanka has obtained ISO 9001:2008 certification from renowned certification agency TUV (SUD) Germany recently.

CIFL CEO Jayanth Wickremeratne receiving the ISO certification from TUV (SUD) Lanka Management Systems Manager Hemantha Weerasinghe.

The Central Investments and Finance CEO Jayanth Wickramaratne said when they discussed about implementing the ISO 9001 standard, the company's main concern was whether we can get any benefit by implementing this standards because we had seen many companies who had implemented many standards but they never deliver or exceed customer expectations. "I had my second thoughts about going for this standardization.

Therefore we decided to do a thorough evaluation of ISO and also service providers and finally decided to go for the implementation.

"I personally instructed my senior management to get involved in the implementation work and get the maximum benefit and let the certification be a bi-product of what we do," he said.

"I believe this certificate had given us and our esteemed customers the expected benefit and we at CIFL should maintain and keep on improving what we did. This will help us to maintain the standards without much of an effort," he said.

The company is now focusing on sustainable development with upcoming IPO and growth in our markets and ISO standards has given the foundation for such growth.

CIFL will make sure that the company will maintain and continually improve the systems and standards developed and always focusing on customer driven culture throughout the company.

 

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