Electricity consumers and their rights, responsibilities

The Public Utilities Commission of Sri Lanka will introduce a legal document to educate the 4.5 million electricity consumers in the country about their rights and responsibilities.

This proposed statement/document aimed at ensuring a better and efficient electricity service to consumers will also bring about a better understanding and liaison between Ceylon Electricity Board and the public. The PUCSL had launched a series of awareness programs last years with workshops at district level towards achieving this objective, the Commission said.