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DateLine Wednesday, 8 April 2009

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Virtusa saves costs, improves collaboration

Using Unified Communications Solutions from Microsoft:

Microsoft unified communications technologies offer customers a variety of options in how their communications and collaboration software is delivered, managed, and maintained be it on-premise, hosted by partners or hosted by Microsoft.

It unites the existing communication systems and tools, including desktop telephone systems, Internet, voice mail and faxes via a range of integrated servers plus services and client applications.

The solution is the complete communications tool that is delivered across multiple convenient applications and devices.

Positioned as a strong player in providing Unified Communication Solutions, Microsoft's offers solutions that are both scalable and enterprise ready.

Explaining the need for such solutions, Account Manager, Microsoft Sri Lanka Imran Vilcassim, said, "In the current business environment, communication and decision-making are difficult, time-intensive and more often span geographical boundaries.

Business communications are increasingly complex and require workers to manage multiple devices, applications, and face-to-face interactions in an attempt to stay productively connected with one another".

Associate Director of Information Technology, Virtusa (Private) Limited in Sri Lanka Niranjan Seevaratnam, said, "The implementation of Microsoft Unified Communications technologies, has ushered in enhanced connectivity, decreased costs of travel and communications, and contributed to improved business outcome while minimizing environmental impact. The endeavour in turn, holds true to Virtusa's credence of providing its customers with increased business agility and rationalized redundancies, unleashing greater economies of scale to increase global competitiveness."

The Microsoft Office Communications Server 2007 works with legacy telecommunications infrastructures. Users can deploy Voice over Internet Protocol (VoIP) keeping current PBX and telephony hardware. With VoIP, customers manage the telephone the same way they manage e-mail and the Internet: with intuitive software.

With Microsoft Office Communicator 2007, basic telephone tools like call forwarding and conference calling are easier to use. The same Active Directory that underpins the rest of the IT infrastructure supports directory information and click-to-call functionality. Plus, Office Communications Server 2007 uses the same management tools as Exchange Server 2007, so multiple applications are not required to administer the communications infrastructure.

In addition, Virtusa plans to use Microsoft Office Live Meeting, a hosted Web conferencing service, to conduct training on an array of topics for large groups of employees. Microsoft Office Live Meeting will enable Virtusa to train employees in many different locations without sending them to a classroom.

Using unified communications solutions to deliver training to employees through their desktops helps provide savings in areas of travel, specific training costs, and productivity, as employees can train on their own time rather than at set times.


Synapsys provides DRC and BCP services to Public Bank



From left: Head of Operations, Synapsys, Nilupa Wanniarachchi, Banking Consultant, Synapsys, Roderick David, CEO, Synapsys, Dinesh Fernandopulle, Country Head, Public Bank, Angelo Fernando, Banking Services Manager, Public Bank, Halantha Hewasiliyange and Head of IT, Public Bank Rohana Wijesundara.

Synapsys have signed a deal to provide a Disaster Recovery and Business Continuity centre for Public Bank Berhard.

The centre will be located at Synapsys' world class datacenter, which was set up as a dedicated location to provide Managed Datacenter, BCP and BPO services.

"In a time when disaster recovery is a crucial requirement, the ability to enable fast-set up, by leveraging our comprehensive knowledge and experience in managing both the business and technical aspects of DR and BCP projects and our ready-to-use infrastructure has proven a clear differentiator for Synapsy as a managed datacenter providers," said CEO of Synapsys Dinesh Fernanadopulle.

The comprehensive solution will enable Public Bank to run their operations out of the BCP centre in the event of a disaster, enabling them to provide an uninterrupted service to their customers.

Synapsys Ltd, is a subsidiary of DFCC Bank, providing specialized Consulting and Managed IT services and solutions leveraging on their robust infrastructure, years of experience and highly skilled team.
 


Mobitel offers Singapore trips for customers

Sri Lanka Telecom Mobitel, launched a promotion that will offer over 25 Mobitel customers an expenses paid holiday to Singapore.

The company undertook a comprehensive exercise to register its customers commencing last August and have been successful in registering nearly one million of its subscribers or nearly a third of its base.

This all important consumer promotion is designed to accelerate the pace of Mobitel customer registrations, as directed by the Telecommunication Regulatory Commission of Sri Lanka (TRCSL).

This promotion allows customers who have not registered to register as well as, potential customers to procure their Mobitel SIM and thereby be eligible to win a trip for two to Singapore with hotel accommodation including breakfast, spending money and Airline tickets, all taken care of.

To stand a chance to win this trip;

* Existing Mobitel users who have not registered their SIM previously can do so between April 5 and 30

* New Mobitel users who register between April 5 and 30, 2009 also qualify

"The registration of a SIM is extremely important for security reasons" said Chairperson of Sri Lanka Telecom Mobitel Leisha de Silva Chandrasena. "As the national mobile service provider we will take all steps to encourage all our customers to register with us and we hope that this promotion will do that for us", she said.

CEO, Sri Lanka Telecom Mobitel, Suren J. Amarasekera said, "This being the second phase of our registration exercise, we want as many of our customers to be civic-minded and register."

The digital photograph of the subscriber, either taken at the centre or scanned from the photograph produced by the subscriber will then be transferred swiftly to a central database with the aid of Mobitel's super 3.5G HSPA network. By digitalising the process, Mobitel hopes to eliminate unnecessary usage of paper, photo chemicals and physical storage space in keeping with the company's policies on preserving the environment.

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