MOTOR

Suzuki Maruti opens turnaround service centre in Rajagiriya

Associated Motorways (Private) Limited’s flagship automotive brand Suzuki Maruti announced a 24 hour service turnaround time and enhanced customer facilities at its Workshop & Service Complex in Rajagiriya.

Maruti service centre

Suzuki Maruti, one of the leading automotive brands in Sri Lanka undertook broad measures to advance its service complex process and technology in further enhancing customer experience. Speaking on the enhanced service offering Virann De Zoysa, General Manager for Suzuki & Maruti said, “Delivering high service standards for all customers amidst the volumes of Suzuki Maruti automobiles entering the service complex daily is a monumental challenge. True to AMW’s after sales delivery benchmark, Suzuki Maruti focuses on not only maintaining but enhancing our service quality this year. As a result, we are now able to offer a service appointment within 24 hours.”

An express service is offered to reduce customer waiting times significantly, as a team of 10 trained technicians will work on an individual car to ensure each component is carefully serviced and completed to quality.

Among the many International processes and standards introduced at the Workshop & Service Complex in Rajagiriya are Kaizen (Continuous Improvement), Quality Circles and SAP.

Comprehensive training of technical staff, has further contributed towards the complex’s enhanced serving offering and standards.

Customers can now be exposed to experiencing personalized care and quality, with very visit.Over the past decade, Suzuki Maruti has increased volumes in popularity to become the most preferred automotive brand in Sri Lanka. Suzuki Maruti automobiles are manufactured under the authority of Suzuki Motor corporation in Japan and conform to stringent international standards of safety and performance.

AMW is the current leader in the motor industry in Sri Lanka, representing established international brands such as Suzuki Maruti and a diverse range of automotive services. With over 60 years of experience in the transport industry and operating in partnership with UAE-based global conglomerate, the Al-Futtaim Group, AMW is also one of the leading multinational automotive Groups in Sri Lanka.

French automaker Renault CEO Carlos Ghosn speaks during the groups general meeting in Paris on April 30, 2013. Renault said its Japanese partner Nissan would manufacture the next generation subcompact Micra model at a factory in France, just a month after reaching a wage and working hours deal with French employees. AFP

Renault says Nissan to make small cars in France

Renault said its Japanese partner Nissan would manufacture its next generation subcompact Micra model at a factory in France, just a month after reaching a wage and working hours deal with French employees.

The new Micra will be manufactured at the Renault plant at Flins, near Paris, from 2016 and will reach 82,000 vehicles per year, according to statements released by the companies.

The labour pact signed last month “allows Renault to increase the competitiveness of its French plants, and it enabled the company to assign the new Nissan production to the Flins plant,” Renault said in a statement.

“The efforts committed by our employees under the Renault Agreement are beginning to bear fruit,” said Renault Group chief executive Carlos Ghosn.

AFP