SriLankan receives global certification in IT

SriLankan Airlines received yet another global certification in Information Technology, when it was awarded the ISO 9001:2008 accreditation for Quality Management Systems in Software Development. Nishantha Wickremasinghe, Chairman, SriLankan Airlines said, “SriLankan is always committed to improve its infrastructure in conformity to international standards.

The receiving of the ISO quality endorsement would further strengthen our journey which would contribute immensely to the airline and the countrys aviation sector.”

The airline’s IT Division last year received the ISO/IEC 27001:2005 accreditation for its Information Security Management System (ISMS), certifying that its business operations conform to global standards in information security. Kapila Chandrasena, CEO SriLankan said, “The achievement of this global certification is very important at a time the airline is going through multifaceted changes in terms of improving its quality in service, development and growth.

The receiving of the ISO certification further endorse that our software development meet international quality standard.” The latest certification was obtained following stringent audits from Det Norske Veritas (DNV) of the Netherlands. Periodic audits would ensure that the standard is continuously maintained. Kamal Nanayakkara, SriLankan’s Head of Information Technology, said, “The ISO 9001:2008 accreditation provides solid evidence that in the fast-changing technological environment of the global air transport industry, SriLankan's technological advancement process is indeed world class.

The methods our engineers use for in-house development of software for deployment throughout the airline are up to the standard of the global IT industry.” SriLankan has also won a number of significant awards for Information Technology.

In November 2010 the UK’s Chartered Institute of Management Accountants (CIMA) awarded global second place for its groundbreaking efforts in business intelligence. It also won two Platinum Awards from the International Air Transport Association (IATA), and a merit award at the Sri Lankas National Best Quality Software Awards 2010.

The ISO 9001:2008 certification affirms that SriLankans software development process follows a sound set of quality management principles, from start to finish in the development of any new system, and includes maintenance procedures.