Abacus launches ‘WorkSpace’
Abacus International, Asia’s leading provider of travel solutions and
services, announced the launch of Abacus WorkSpace. This new agency
workspace - the Next Generation point-of-sale - gives Abacus customer
across Asia Pacific strong advantages in productivity, content
aggregation and customer management.
Abacus WorkSpace delivers a new, high-performance open-source
platform that allows the optimisation of operational efficiency.
“Abacus continues to provide an armoury of technology that helps
agents transform the way they work and serve their customers,” said VP
India VP Marketing Brett Henry, Abacus International.
“With the launch of the new Abacus WorkSpace, we are equipping agents
with market leading solutions that allow them to lead in the
marketplace,” he said.
“The market for travel information and bookings has changed
dramatically, and it is becoming more and more difficult to compete in
such a cluttered travel marketplace.
Abacus has emerged as India’s agency product leader. Abacus WorkSpace
changes the game at the agent’s desktop.
We are impressed with its content integration, graphical
capabilities, and speed.
It has increased our agent productivity as well as reduced our new
agent training time,” said Revel Travel Links (Pvt) Ltd Director Sahil
Wahid. “Agencies in India are facing huge challenges in the market place
with incorporation of newer technologies, increased competition,
customer demands and shortage of skilled workforce.
“Abacus addresses these issues with a tangible solution and has
emerged as an agency product leader. The unique booking platform of
Abacus WorkSpace and their cutting edge technology greatly,” he said. |