Eureka Technology partners chosen by UK law firm

Hodders Solicitors, a leading UK law firm, has selected, Eureka Technology Partners, to manage their IT infrastructure and accounting. This is the first time the London-based firm has used an offshore outsourcing partner.

Hodders Solicitors were initially reluctant to use an offshore partner because of concerns regarding the level of service provided. But the transition thus far has been nothing short of seamless according to the firm's Financial Controller, Geeves Silva.

"We are really happy with the service Eureka is providing. They managed to establish a high-level of professionalism from day one by taking the time to understand us and our requirements and as a result the transition from our existing IT systems provider was very smooth. They have also quietly managed to establish themselves as our IT systems support and our users have no hesitation in contacting them when issues arise. We would be pleased to recommend Eureka Technology Partners based on our experience.

Hodders Solicitors, after a vigorous selection process, chose Eureka Technology Partners because of the Sri Lankan company's prior experience with law firms and their ability to provide both IT management and accounting services.

Hodders Solicitors was especially impressed with Eureka's capacity to perform IT management at the ISO 20000 standard, using the ITIL system of best practices, and its familiarity with the UK Solicitor's Accounting Standards.

Another reason for choosing Eureka Technology Partners was the level of savings they would get. Hodders Solicitors said their spending on IT management and accounting would initially reduce by as much as 30 percent and would eventually come down to 40 percent over a three year period. This is especially helpful during a period of economic uncertainty as it helps the firm become more competitive and allows more resources to be allocated towards revenue-generating activities.

Eureka Technology Partners provides Hodders Solicitors with both IT Management and Accounting services. In terms of IT management, some of the services rendered include Help Desk, Network Management and Monitoring, Information Security and Backup and Storage services.

The solution covers all four locations of Hodders within London and includes both onsite support and remote support.

The accounting services performed by Eureka Technology Partners are general accounting and accounts payable/receivable.