Business Rendezvous
‘Be Lankan, Buy Lankan, our theme’
Shirajiv Sirimane
A young ambitious sailor who spent six years of his prime in a Greek
ship and started a small time import business is now the proud owner of
a world renowned brand name.
Chairman of PC House S. H. M. Rishan. Pictures by Saliya
Rupasinghe |
Having started his import business from Japan by bringing down
machinery for the maritime industry he also started exporting sea food
products to Hong Kong and Singapore.
This export import business made him travel to Far Eastern
destinations and it was during one of his trips to Thailand that he saw
the advancement of computers. “Since I was already involved in imports,
I thought that I should also get involved in buying and selling used
computers,” he said.
S. H. M. Rishan recalled that this business was very successful as he
could market these computers at a lower price.
Subsequently he opened a showroom at Unity Plaza, Colombo and then
expanded his business to Kandy and Kurunegala and now they have 34 other
outlets.
With the competition intensifying the price advantage he has enjoyed
was narrowing and he has looking out of a way to give the cheapest and
the best for Sri Lankans.
The brain storming sessions to find an answer to this question was
the birth of Sri Lanka’s own Panora computer five years ago.
From Panora he has taken PC House to the BPO sector and to the
pharmaceuticals and are looking for more opportunities.
Q: Did you not think that it was a risk to invest in a local brand
when there were so many cheap imported computers in the market?
Yes it was a big risk as I knew that it was not easy to sell a
locally produced computer like marketing an umbrella or a radio.
Many advised me that Sri Lankans would not invest many thousands and
trust a local computer brand when so many world famous brands were
freely available. I knew that if I was to make an impact I have to give
out a good quality high performing product at a competitive price and Panora stood up to this demand.
Q: What was the investment for the process?
I purchased a land in Mattakkuliya and invested Rs. 200 million to
have a factory for this computer business. Since the birth of Panora I
have been increasing value addition and soon I can give a 100 per cent
Made in Lanka computer.
Today PC House is the Business Partner in Sri Lanka for many
international brands such as Intel, Philips, Gigabyte, Logitech / Labtec
range of products, Power Tree Uninterruptible Power Supply Systems and
Philips PC Peripherals. They also boast of their own branded PC “Panora”.
PC House is also business partner for IBM range of computer solutions
and Gold System Builder for Microsoft.
Q: What made PC House to branch into Taiwan?
Subsequent to the Panora launch and the feed back I received from the
customers I knew I have come out with a world class product.
Since Taiwan was a country manufacturing computer accessories and
electronics I decided that the best way to enter the Asian market and
beyond was from here.
This move too has been very productive as Panora is now popular brand
in the East Asian and European countries. Panora is also being marketed
in Bangladesh and the Maldives.
Q: What are the new markets for Panora?
We are now looking at the Gulf, African market and Pakistan. We also
hold over 20 percent market share in Sri Lanka and this is very
encouraging for a new and a locally produced brand. I am also happy to
note that other local manufacturers too have got the confidence to
follow us and put out locally assembled brands.
Q: What made you diversify to the BPO sector two years ago?
I saw that the Sri Lankan workforce, high literacy rate and Telco
infrastructure suits the body chemistry for the BPO industry. I also
knew that it would be hard for a newcomer to enter this industry and
this was why I acquired local BPO companies that were not doing well.
Today these companies have been turned around and I am looking for at
least ten more acquisitions this year to expand the BPO business.
Q: What are the advancements you are currently looking at?
I have observed that the computer ownership in Sri Lanka is very low
and in a bid to increase it I want to produce the cheapest computer and
market it for less than Rs. 20,000. In addition, PC House is looking at
producing a dual powered computer so that it can be used n areas where
there is no power which would help to increase the individual computer
ownership.
Q: How do you see the Sri Lankan economy?
It is developing and there are tremendous opportunities for
investors.
Q: What do you think of the ethnic problem?
I think we will be soon looking at a better picture very soon.
Q: What do you think for the labour laws?
They are not made to suit the business environment. The Board of
Investment should study this. As far as PC House is concerned we do not
have any problems as I have gone out of my way to make our employees not
only happy but rewarding.
Q: How do you see the infrastructure in Sri Lanka?
The road network has to improve. As far as the IT industry is
concerned its infrastructure is far ahead than of the region.
Q: What do you think of the entertainment opportunities available
for Sri Lankans?
These is plenty of entertainment in the City. I think even some
developed countries do not have the number of Casinos that are available
in Sri Lanka.
Q: Where would you like to spend your holiday?
I prefer a quiet area and I like being at Kandalama. If it’s overseas
I prefer Australia, once again since it’s very tranquil. I also want to
highlight the fact that the Be Sri Lankan Buy Sri Lankan is some thing
that patriotic citizens must practice. I am not saying this to sell
Panora.
The fact is that there are many locally manufactured products that
are of international standard and buying them encourages the
manufacturer to produce new items. |