GIC (1919) receives nearly 1.5 million calls in 2012
The Government Information Centre (1919) received nearly 1.5 million
calls last year. Most calls were from the Western Province, ICT Agency
of Sri Lanka said in a release yesterday.
The Railway Department, Registration of Person Department, Motor
Traffic Department and the Sri Lanka Police Department topped the list.
About 350,000 persons accessed the official Government Information
Centre website and out of these, over 1,000 persons lodged complaints,
the release said.
Recalling the launch of the GIC project in 2005 and the progress it
has made since then ICTA CEO Reshan Dewapura said: "The GIC (1919) is a
flagship project initiated by Secretary to the President Lalith
Weeratunga for implementing the concept of President Mahinda Rajapaksa
that the computer should be brought to the village. "From the time the
mantle of ICT 4 development fell on the President, the President's
guidance had always stressed that what was then the prerogative of the
city, should also be available to the remotest village. The President
always urged that government service should be carried out for the
convenience of the beneficiary in every respect.
"The government endeavoured to re-engineer the services of the
government sector for the people's convenience and comfort by the
optimum use of information technology to implement this policy, during
the past several years. The Government Information Centre (1919) can be
considered as a successful outcome of that endeavour.
"This creative information technology project of the government
sector that has received national and international awards has been able
to bestow a number of benefits on the government as well as the public.
The Government Information Centre (1919) has been acclaimed as the
world's best innovative ICT Government project.
"While providing a speedy and systematic solution for the people's
information needs, the Government Information Centre (1919) has been
greatly helpful in ensuring that government service is efficient,
organised and courteous."
The 1919 team is available from 8am to 8pm 365 days. Expatriates can
also get this service by dialing 0094 114 707070. |
