Overall website for Sri Lanka and best corporate web awarded to MLH
With a view of being connected to customers 24 hours 7 days a week,
Mount Lavinia Hotel's online identity was created in 2009, and since
then has received many accolades and awards.
The victorious Mount Lavinia hotel team with General Manager
Mount Lavinia Hotel was awarded the Best web status as in the
corporate category for the second consecutive year and a surprise win
when they were awarded with the Best Overall award amongst many
disciplines making their site the most users friendly and effective, in
the competition which was concluded a few days ago.
The objective of the MLH website is solely to educate, create
awareness regarding the exceptional service offerings at MLH, with this
in mind the data is periodically reviewed and updated to ensure the best
information flow to the end customer.
"Having a website also enables our user's smoother booking facilities
where the Online services option which enables customers to book any
type of service online (Buffet reservation, High tea, cake orders, Spa
reservation, Banquet reservations, Payment request, Accommodation for
event attendees etc)" states Anura Dewapura, General Manager MLH.
"Online presence in the changing environment is a must and we
launching it made us ahead of the game and indeed creating added value
to our customers. This would in turn Engage and enhance customer value.
This of course has been the best revenue generator thus far further
states," said Dewapura.
"This overall positioning for us is more than an award, it is a
recognizing interactive online reputation is the way forward and it
focuses on our overall strategy of brand positioning in the global