Mihin Lanka named best budget carrier

By Monitor magazine:

Sanjeevi JAYASURIYA

Mihin Lanka, the country’s budget carrier was named the best budget carrier servicing Bangladesh by the Monitor magazine.

The monitor magazine is a well respected airline industry magazine in Bangladesh.

Commenting on the award, Mihin Lanka CEO Kapila Chandrasena told Daily News Business that the assessment by the Monitor magazine for Mihin Lanka as the best low cost carrier servicing Bangladesh is a clear indication of the appreciation on differentiation strategy adopted.

“We are been rewarded specifically for the differentiation offered at our direct link between Dhaka and Sir Lanka compared to other low cost carriers. This prestige has been won by Air Asia and Air Arabia too in the past. Winning it gives Mihin Lanka the competitive edge in the low cost carrier industry,” he said.

The criteria looked in to the assessment process is the attitude and service level of in-flight crew and how service centric they are.

“We do offer free meal service and 25 kg of luggage facility which is appreciated by the Bangladesh passengers who patronize our service. We are happy to receive this award and committed to maintain the service level with necessary upgrades,” he said. "We are looking at increasing the number of flights to Bangladesh operated by Mihin between Colombo and other destinations under the code sharing agreement with SirLankan Airlines," he said.