HNB Crystal Circle launches exclusive banking experience

Hatton National Bank (HNB) launched its third Crystal Circle at the Kandy Customer Centre. This high-class facility houses the financial advisors who will serve the premier clients in Kandy and its adjacent districts. The concept of the Crystal Circle is centered on partnering with customers to personalize banking services. From the private banking centre with reserved parking, to on-call financial specialists, HNB Crystal Circle plans to save customers time and go the additional mile to assist their clients.

The beautiful ambience and architecturally designed unit mirrors the high standard of service that will be provided to the Crystal Circle clientele. Hatton National Bank Chairperson Dr Ranee Jayamaha addressing the gathering at the opening reflected on the historical significance of the Kandy branch of HNB. She said that HNB introduced the concept of Crystal banking to Kandy in view of the long- standing relationship HNB had with its customers and in reaction to a long felt need. Dr. Jayamaha also stressed on the importance placed by HNB for innovation.

She said the Board of Directors of HNB were more than ever, prepared to continuously meet customer demands and that she hoped the new unit would build on the existing customer relationships and provide a much-improved service to the important clients of Kandy.

It is progressive steps like this that reflect the well-deserved title of ‘Best Retail Bank in Sri Lanka’ (awarded by Asian Banker Magazine) which Hatton National Bank has won for four consecutive years. With a commitment to evolve as their customers aim for new heights, HNB continues to leap forward with innovative services. Crystal Circle is one of these milestones, which aim to provide premier banking experiences throughout the country.