Cloud technology innovation grows with TradeCard
Cloud platform provider TradeCard has many options to choose from
when recruiting technology talent and software developers.
With headquarters in New York and offices in California and Hong
Kong, there’s Silicon Valley, Wall Street and Southeast Asia within its
reach.
But instead of turning to these traditional technology hubs,
TradeCard positioned itself in Sri Lanka when it mapped out its
organizational plan to drive product development, enhance global
support, and grow its platform.
TradeCard entered Sri Lanka in 2009 when a small group in Sri Lanka
began developing products for TradeCard’s software platform, supporting
the technology team in New York.
The efficiency, productivity and quality of work led to a ramp up in
staff and a formal presence in Sri Lanka.
In 2009 TradeCard employed a staff of 15. In just two years total
staff grew to 70.
The Sri Lanka organization, today known as TradeCard Services,
includes customer support and business development staff in addition to
software and product developers.
The difference in miles and time zones proved to be a blessing. Being
half a world apart, TradeCard leveraged the Sri Lanka office to enhance
its global customer support staff which is available to customers 24
hours per day, seven days per week, in 68 countries.
The technology team is essentially now able to work around the clock
in different time zones. While conference calls and online meetings help
the communication process day to day, TradeCard acknowledges that
there’s no replacement for face to face time. As new team members join
in Sri Lanka, they often visit the New York office.
TradeCard is unique in its embracement of cloud technology. Not only
is TradeCard a provider of cloud-based supply chain software but it is
an avid user of cloud. Staff finds itself on the cutting edge of
technology. It develops sells and supports cloud technology to
retailers, brands and their suppliers, and it uses cloud tools in day to
day operations. “TradeCard is a cloud platform on the cutting edge of
technology and global trade.
But it’s the people on our team in places like Sri Lanka that enable
us to deliver services to 8,000 companies in 68 countries,” TradeCard,
Inc. President Guy Rey-Herme said. |