HNB wins Asian Banker Best Retail Bank Award 2009
Hatton National Bank won Sri Lanka’s Best Retail Bank award for 2009
in the ninth Asian Banker Excellence in Retail Financial Services Awards
Program for the third consecutive year.
The Asian Banker Excellence in Retail Financial Services Program Head
Christian Kapfer, HNB Chief Financial Officer Nihal Kekulawala,
International Resource Director The Asian Banker Brett King and
Advisory Council Member Varun Sabhlok. |
The bank received the award at The Asian Banker Excellence in Retail
Financial Services Awards 2010 ceremony, held in conjunction with the
region’s foremost retail banking event, the Excellence in Retail
Financial Services Convention.
About 120 senior bankers from award winning banks in 22 countries
across the Asia Pacific, the Gulf and Central Asian regions attended the
ceremony that recognizes their efforts in bringing superior products and
services to their customers.
The awards program, administered by The Asian Banker and refereed by
prominent global bankers, consultants and academics, is the most
prestigious of its kind.
The transparent award evaluation process uses a balanced scorecard
approach and a comprehensive methodology to evaluate the strength of
individual banks’ retail banking businesses that involve extensive
research and probing interviews, and taps on the combined experience of
a team of experienced researchers.
Former Vice Chairman and CEO of DBS Bank Philippe Paillart, a pioneer
in the retail banking industry in the Asia Pacific region said: “The
Asian Banker Excellence Programme was instituted in 2001 on the premise
that an outstanding player in the retail financial services industry
should build business franchises that are sustainable, competitive and
profitable over a period of time.” |