Policyholders get vehicle repairs from agents :
Agents partner with SLI
Ramani KANGARAARACHCHI
Sri Lanka Insurance is in a stronger position today as it has
Government backing coupled with the private sector service standards
gained through its brief exposure as a private sector entity.
One of the local agents DIMO Managing Director R. Pandithage
receiving the signed MoU from Sri Lanka Insurance Managing
Director Nalaka Godahewa. Picture by Saliya Rupasinghe |
Sri Lanka Insurance Managing Director Nalaka Godahewa signed MoUs
with premier vehicle agents in the country at Hotel Intercontinental
yesterday.
The vehicle agents who have partnered with Sri Lanka Insurance
include AMW, Toyota, Carmart, DIMO, Hyundai, Prestige, Senok, Swedish,
Car Plan and United Motors.
He said it is with that strength that Sri Lanka Insurance stepped
into another innovative service to give better facilities to customers.
He said this partnership with premier vehicle agents is a win-win
situation to all parties and Sri Lanka Insurance motor policyholders now
have the opportunity to repair and restore the damaged vehicle from the
manufacturer’s repair centre with accuracy and maintenance of original
quality.
This will bring greater convenience to motor policyholders at a time
of vehicle repair.
Godahewa said, the highly personalized service offered to
policyholders ensures customer convenience at every customer contact
point and they can enjoy unique benefits such as reporting of accidents
at the accident site any time, anywhere in Sri Lanka, accurate
assessment of damage, settlement of claims within 24 hours and 24 hour
free roadside assistance service islandwide without any hassle.” |