Microsoft services division launched

Hathoon SHERIFFDEEN

LAUNCH: Microsoft announced the launch of the Microsoft services division in the country last week.

"We can guarantee that through Microsoft services Sri Lankan economy will improve to a highest level. It is a multiple effect in the economy, where Microsoft works with its partners to provide technical assistance to its customers.

Through this process as Microsoft has achieved in other countries it can assure technical and productive improvement to its customers and partners as well.

Globalized technical know-how of Microsoft will be transferred to its customers and partners in Sri Lanka, too" said Service Lead of Microsoft Sri Lanka, Sanjeev Jayaratnem at the press conference of announcing the launch of its service division in Sri Lanka.

Microsoft also told the press, it's stable on a long run in Sri Lankan business environment in different ways. Where its globalised technical expertise and its sophisticated customer base will strengthen.

"Very strong technical capability will make Microsoft stable in the country in the short term and longer term its depend on the support of customers and their technical needs.

We have got 6000-customer network worldwide. We hope we can bring our global expertise to the local market and can achieve for an extent" said the Country Manager of Microsoft Shriyan de Silva.

"We spend US $ 7 billion on research and development globally through this. We can ensure that we are stable in the global IT world" said President Microsoft South East Asia Chris Atkinson.

"Microsoft considers that Sri Lankan customers are interested in premier service, one of the Microsoft's service categories. In Sri Lanka most of the businesses have already purchased the technology.

Now they expect the technical support to continue in the future. Through premier support services, there is a technical support account manager for each customer who will be closely interacted with customers and understand the real technical environment of the company.