CEB to adopt Balance Score Card System

Sandasen MARASINGHE

The Ceylon Electricity Board has decided to adopt the Balance Score Card System to assess the success of the CEB.

A CEB spokesperson told the Daily News that the CEB is the first state sector body to adopt the Balance Score Card System under the instructions of Power and Energy Minister Patali Champika Ranawaka. He added that this system is widely used by the private sector to assess their success.

He further stated that the Balanced Score Card System is a strategic planning and management tool which can be used in an organization to align and focus its activities to the vision and strategy of the organization, to improve internal and external communications and to monitor the organization's performance against strategic goals. He added that this move will help to add non-financial measures to financial measures which will reflect a more balanced perspective of the organization.

The Power and Energy Ministry spokesperson said that this system is not a tool to measure any individual performances but to measure the overall strategy of the organization with necessary corrective indicators. He added that measuring individual performances for personal appraisal will be an entirely different methodology and perhaps if CEB succeeds in achieving the desired results it might have to extend this process for individual performance appraisals as well.

He also said the government owned entities used to measure and evaluate only financial indicators which was the primary criteria in measuring the success of state organizations. But, in addition to the financial perspective there are three additional perspectives, namely customers, employee learning and growth and internal business process. He added that as a whole an organization needs to strike a right balance between these four vital elements which is called the Balanced Score Card System.

He further said that this is the first time in a government organization in Sri Lanka, that such a process has been introduced and he wished the CEB could take the lead and show the rest of the institutions the way forward.