People’s Bank improves mobile online banking
People’s Bank which has Sri Lanka’s largest branch network further
enhances its customer convenience by enabling both mobile and internet
banking to its customer base of over 13 million.
The services enable the bank’s customers to have access on the go to
all of the bank facilities without the hassle of having to travel to a
bank branch. The improved phone and online banking services include
utility payments, fund transfers, cheque transaction details and cheque
book ordering to name a few .
Commenting on the facilities available N. Vasantha Kumar, Chief
Executive Officer/General Manager, People’s Bank said, “People’s Bank
Mobile Banking allows our customers to access a range of everyday
banking transactions from the convenience of their mobile, be it a smart
or non-smart phone, by just dialling #488# on a Dialog or Mobitel
connection.
Other services we make accessible through mobile banking include
checking the last five transactions, exchange rates and requesting for
pawning settlements.” He further added, “Facilities available in both
our mobile and online banking service comprise of all utility bill
payments and Fund Transfers within the People’s Bank network and
transfers to other banks for a nominal fee, all other facilities
provided in mobile and online banking require no additional charge. We
have also enabled the service of activating their SMS alerts to get
updates on all transactions made, keeping abreast of all local and NRFC/RFC
accounts, fund transfers.”
People’s Bank Online Banking enables banking convenience that is both
quick and easy through access to the website www.ebank.peoplesbank.lk
Customers are able to monitor and make transactions using their online
service.
Deepal Abeysekara Head 0f Marketing and Public Affairs , People’s
Bank added, “The launch of both our mobile and online banking systems in
2011 and 2010 respectively was done with the objective of giving our
customer base the most convenient banking solutions. We have enabled
online banking for both our corporate customers and individuals to
provide every facility to all Sri Lankans regardless of location and
time.”
Mrs. Renuka Jayasinghe, Deputy General Manager (Retail Banking),
People’s Bank speaking about the banking convenience said, “We are
constantly striving to create convenient and secure bank solutions for
our customers and that is why we continuously update our online and
mobile banking systems. These systems allow our customers to carry out
all banking transactions across the island at any time.” |