Another ‘first’ for PIM
The Postgraduate Institute of Management (PIM) received the ISO
9001:2008 Certificate. It is the first and only Institute in the
university system to receive this certification in Sri Lanka.
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Professor Uditha Liyanage Director,
PIM receiving the award |
PIM’s quality management system has now been certified by the Sri
Lanka Standards Institution(SLSI). It confirms that the internal systems
that are adopted by the Academic Administration and Finance Divisions as
well as the Library and the IT Centre, four major components of the
PIM’s management system, conform to best practice and stringent
standards that a professional institution should possess.
The standards apply to the processes of the Institute which have a
direct impact on quality. It further emphasizes continuous improvement
and customer satisfaction. This certification confirms that PIM has
installed and implemented the quality management system-requirements for
all its areas of the business, including facilities, people, training,
services and equipment. To achieve ISO 9001:2008 certification, the
organization needs to demonstrate that it can meet the regulatory
requirements and apply the system effectively to be of real value to its
customers and other stakeholders.
The PIM is committed to pursue global standards of excellence in all
its endeavours, namely teaching, research and consultancy and continuing
education. It remains accountable for its core and support functions
through a process of self-evaluation and continuous improvement, at all
times.
The PIM, the nation’s leading school of business provides management
education through its Master of Business Administration (MBA), Master of
Public Administration (MPA), and a variety of Executive Development
Programmes (MDP) that meet global standards of excellence.
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