Motor
DIMO organizes 'Riya Harasara' 2012
Diesel and Motor Engineering PLC (DIMO) recently organized "Riyaharasa
2012" for TATA Commercial Vehicles at their modern service complex at
Siyambalape. More than 700 TATA commercial vehicles participated in this
three day free service and check-up campaign.
TATA Commercial Vehicles at their modern service complex |
From the introduction 50 years ago, TATA has been Sri Lanka's leading
commercial vehicle brand - in terms of units sold and brand value. Their
customer centric approach, the correct product mix, availability of
genuine parts, after sales service and 24 hour island wide roadside
assistance has enabled TATA to maintain this leadership throughout.
In terms of after sales service, DIMO Siyambalape, referred to as the
"Mahagedera for TATA Commercial Vehicles", offers state-of-the-art
workshop and repair facility for any type of TATA Commercial vehicle.
With modern tools and equipment, principal recommended diagnostic
software and competent technical staff, DIMO Siyambalape is probably the
most advanced and largest commercial vehicle service and repair facility
in Sri Lanka. DIMO Siyambalape complex is the main workshop and nerve
center which centrally overlooks the entire commercial vehicle after
sales service network. Currently DIMO Siyambalape has ten workshops
located in DIMO branches, five Mobile workshops traveling around the
country and 50 appointed Service and Repair dealers to meet the demand
of the growing TATA customer base.
It also possesses a high-tech training centre, DIMO Automobile
Training School, which trains 50 students in automobile engineering
every year. DIMO Siyambalape extends up to 10 acres with 60 Work Bays,
ten Washing Bays, 5 Breakdown Assistance Units and two separate sections
for Unit Overhauling and Collusion Repairs. It employs more than 300
people. DIMO Siyambalape complex was opened in 1996, and at that time
was the only recognized service facility for TATA Commercial vehicles in
Sri Lanka.
All services offered by DIMO Siyambalape is based on three key
features: Respect & Care, Assistance on Time and Quality Ensuring
Safety. "Riya Harasara 2012" was held at DIMO Siyambalape from 9th to
11th November to provide an even better service by offering speedy
solutions for existing problems with TATA Commercial Vehicles, and to
establish the caring and quality service of DIMO Siyambalape.
The event was inaugurated by Ranjith Pandithage Chairman-DIMO,
Gahanath Pandithage (CEO, IMO and directors of DIMO. Vijitha Bandara
(GM-TATA Division), Mahesh Karunaratne (GM, ATA Commercial Vehicle
Service and Arup Baruah (Country Manager TATA Motors) were also present
at the opening. |