Airtel No. One in Malawi
A quarterly Network performance assessment report released by Malawi
Communication Regulatory Authority (MACRA) a few days ago shows that
Airtel is, by far, the number one quality network in Malawi.
The MACRA report looks at the performance of the two mobile phone
service providers in the months of October, November and December in
2011 and analyses the Key Performance Indicators which have been
achieved by the Global System for Mobile Communications (GMS) service in
the areas of Radio Network, Call Set up Success Rate, SDCCH congestion,
Traffic Channel congestion, Call Drop Rate, Trunk Congestion, and Mobile
Switch Centre Availability and Intelligence Network Platform
availability.
The report which was published in the daily press shows that Airtel
Malawi is leading in service performance as compared to other networks.
According to the report, Airtel managed to beat MACRAs call set up
target of 98% by posting 98.9% in October, 99% in November and 99.2% in
December, 2011, whilst all other telecom players were below the target
set by Macra. Airtel Malawi also consistently out-performed its
competitors as well as MACRAs targets in the following areas:-call
drops, sms success rate, congestion, internet success rate, call
handover success rate and network availability.
Commenting on the report, Airtel Malawi Managing Director Saulos
Chilima described the report as a vote of confidence and a result of the
companys investments aimed at continuously improving its quality of
service. |