Leisure

Quality reassurance from Eden Resort and Spa, Beruwela

Eden Resort and Spa, the luxury beach resort situated on the Golden Mile of Beruwela, reassures its quality standards to all visitors and guests who patronize their 5-star property. In this regard, the Hotel succeeded in gaining the ISO 9001:2008 + HACCP certificate for another period of 3 years, effective from January 2012.

ISO 9001:2008 + HACCP is a globally accepted quality management standard which helps both product and service organizations to achieve standards of quality that are recognized and respected through-out the world. Whilst ensuring food safety in compliance with internationally accepted food laws, this recertification also guarantees that meeting customer satisfaction at all aspects of its services is a top priority for the Hotel.

Eden Resort and Spa, an LOLC Leisure Hotel, is currently associated with many prestigious tour operators both local and world-wide. In order to run its extensive business to meet the stringent quality expectations of its patrons, the hotel sought to renew its compliancy with applicable statutory and regulatory laws in standardization.

Thus, the recently acclaimed ISO status garnered by the Hotel speaks of Eden's commitment to quality management.

Commenting on receiving the quality certificate, the Group Managing Director and Chairman of Eden Hotel, Kapila Jayawardena of LOLC said; "We at LOLC firmly believe in our vision to enhance commitment and achieve a positive growth for the future, and in this endeavor, compliance with all forms of regulatory requirements is strictly adhered to at all Group Company level.

In this backdrop, the accreditation achieved by Eden Resort & Spa guarantees the reassurance of its quality deliverance to its patrons."

To accomodate tourist influx:

Goldi Sands completes refurbishment

Eric Suriyasena	Lal Dissanayake

Goldi Sands Hotel one first hotels to be built in Negombo has undergone a complete refurbishment and has also added two suites to their 70 room portfolio.

The management had invested over Rs. 150 million to completely facelift the hotel and they are now looking at adding an international spa. ?We are currently in the process planning this,? said the General Manager of the hotel, Lal Dissanayake.

He said that in addition they will refurbish the dining area adding new furniture and a new colour scheme.

One of the cabanas

The fiber optic lit pool and the restaurant area.

He said that the new banquet hall which can accommodate over 400 covers is one of the biggest in the area and they also offer conference facilities. ?We are aggressively promoting both these locally and to the Indian market as well and the response is very good,? he said.

Dissanayake who has over 30 years experience in the industry said that today due to the global economic crunch the Food and beverage market is somewhat affected. However, he said that despite negative global trends the hotel enjoyed the best returns in the past few months.

"Defiantly spending power of some of the European tourists is less," he said.

He said that one of the plus points of the hotel is that they offer value for money and due to this their occupancy has been over 90% in the season. Even the service charge was very high with an average of over Rs. 20, 000. He also said that over 38 percent of their guests are repeaters with some of them visiting the hotel more than 35 times. ÿ

Dissanayake said that Negombo is now gaining in popularity as a destination among local and foreign travelers. "This is the reason the management decided to upgrade the hotel and move in to a three star plus property. The hotel is also 35 years old and it needed a change,? he said.

Negombo area has seen a lot of development which is also helping the industry.

Goldi Sands Hotel, Chairman Eric Suriyasena said that they saw the demand coming and this was the reason for them to invest and they are happy on the returns. "Financially we are enjoying the best times of the hotel with 15% revenue increase," he said.

Suriyasena added that they can claim four star status with a few additions but prefer to remain three star plus since they do not want to increase rates.

(SS)