CLC rewards long serving employees

Employees recognized for 25 years of service with John Keells Leisure Group Head of HR Roshan Gurusinghe, CLC Director HR Wasanthi Stephens and CLC GM Denis Gruhier

Employees recognized for 20 years of service with John Keells Leisure Group Head of HR Roshan Gurusinghe, CLC Director HR Wasanthi Stephens and CLC GM Denis Gruhier

Employees recognized for 15 years of service with John Keells Leisure Group Head of HR Roshan Gurusinghe, CLC Director HR Wasanthi Stephens and CLC GM Denis Gruhier

Cinnamon Lakeside Colombo General Manager Denis Gruhie recognized the long serving employees of the hotel at an award ceremony held recently. In total, 116 employees were felicitated. Of them 27 members of staff shared the distinction of receiving an award for twenty five years of service, 19 were recognized for twenty years of service, another 19 for fifteen years of service, five for ten years of service and forty six for five years of service.

The Long Service Awards ceremony is held annually to recognize and reward loyal employees. The hotel is proud to be amongst a few organizations to have over 35 employees who have been a part of the team since its inception 26 years ago.

The hotel fosters a spirit of unity across an 823 strong team through associate gatherings, family get-togethers, religious events and volunteer programmes. Emphasis on good employer-employee relationships and an effective and open communication with the labour union has resulted in a motivated and dedicated team of staff encompassing engineers, chefs, accountants, artists and stewards to name a few.

HR practices such as annual performance appraisals assist in determining the professional development needs of every employee and are subsequently discussed during career committee hearings and acted upon. To ensure fairness, skip level meetings are arranged where employees benefit from a one-on-one forum with their immediate superior's boss.

The management further identifies and addresses employee development needs through quarterly brand audits, customer feedback surveys (solicited and received), knowledge assessments and constant on-the-job observations. A valuable source of information for management decisions are the individual and team discussions carried out between all associates. Cross exposure across departments are encouraged amongst associates to cultivate well rounded professionals. The new skills prove useful in facilitating career movements. Management Trainees are offered a thorough exposure in the different areas of the hotel prior to them making a final decision in pursuit of their career path.