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Public officials of certain state institutions remain totally
indifferent to letters which are addressed to them. Even reminders are
ignored.
I have been corresponding with a state financial institution for over
six years, while I was abroad. Receiving no replies to any of my
letters, telephone calls, E-mails and fax messages, in August 2011, I
visited the particular institution, met an assistant general manager
dealing with the subject and explained my predicament in failing to
receive even a courtesy reply to my queries.
While the official explained that it is difficult to trace the
previous correspondence I was advised to write to the institution
setting the background.
This I did the very next day with copies to the chairman and general
manager and regrettably I have not received a reply.
Earlier after protracted correspondence in desperation I wrote to the
financial Ombudsman!
After prolonged correspondence he advised me that the particular
financial institution does not come under the ombudsman scheme. Can
anyone please advise what I can do in the present available predicament?
D F Francis
National Water Supply and Drainage Board has not issued water bills
for the consumers in Ja-ela and Kandana since June 7, 2011. The meter
reader has not visited the premises for the last three and on half
months and the consumers are not issued water bills since June.
The consumers worry about the thumping water bills they are going to
receive once a meter reader comes back due to the mismanagement of the
Water Board.
Consumers have complained to Ja-ela office and to the area manager’s
office Kelaniya and have not received any solution so far.
It is very strange to note that the National Water Supply Board
Management is unable to appoint a meter reader to issue bills to collect
the due revenues. Ultimately they will issue a water bill for many
months with arrears calculated on high unit rates. This kind of delays
will harass the consumers who are burdened with the cost of living.
Daily News Reader
Kandana
An open drainage ditch without a proper covering by the side of the
Kandy – Wattegama (Madawala – Pitiyegedera) road closest to Pathadumbara
Pradheshiya Sabha and Pathadumbara Secretariat Division is a death trap
for the vehicles and pedestrians.
H A Shakoor - Pathadumbara special corr
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