Small business thrive after Japan tsunami
Japan: It’s hard to see how business can thrive in the post-tsunami
devastation in Japan, but consumer demand is running high — and Sayuri
Miyakawa is determined to supply it.
Days after a tsunami reduced her seaside grocery store in Kesennuma
to driftwood, Miyakawa was back in business, albeit with no shop, no
cash and virtually no produce.
With something like half a million people living in ill-equipped,
badly stocked evacuation centres along the northeastern coastline, there
is a huge need for everything from food to fuel and medicines.
Every day, survivors go looking for supplies they can scavenge to
supplement the meagre handouts available in the shelters.
With transport almost non-existent — most private vehicles were
destroyed and there’s no fuel anyway — they have little choice but to
focus their search in what remains of their home towns.
And that’s where Miyakawa has stepped up.
Six days after the disaster, she was able to lay out a small
selection of groceries including chocolates, fruit and bottled water,
the prized goods presented on a few boxes on the street where her family
store once stood.
“I’m not sure when I can really restart my business. But I came here
today because I thought people needed food. They might not be able to
wait for food rations,” she told AFP.
Less than an hour later, everything was sold out, barring some rice
flour which needed fuel and water to cook it.
The following day, Miyakawa managed to find a truck to bring more
fresh and canned produce — which sold almost as fast as she could unpack
it.
“Unless you start somewhere, you cannot start at all,” she said
cheerfully, busily handing a sack of tomatoes, herbs and apples to a
customer.
And she’s not alone. Other small businesses are trying to resume a
similar ad hoc service, selling anything from tools to clothing.
One obstacle they have quickly encountered is cash — the lack of it.
While Miyakawa was able to secure her supplies from a wholesaler on
credit, individual consumers need ready money and, with no functioning
ATMs, cash is hard to come by.
Four days after the March 11 quake and tsunami, Kesennuma Shinkin
Bank managed to open two of its 12 branches despite the absence of any
power.
Without computers, bank staff had to use paper ledgers to check the
accounts of depositors wishing to withdraw cash. Customers without
picture ID cards were interviewed to verify their identity and account
balances.
“Our institution is small enough that our employees should be able to
recognise the faces of most of our clients,” said Eiji Fujimura, a sales
promotion official.
“Nearly half or possibly more people in Kesennuma have accounts with
us. We consider ourselves a financial lifeline of this community,” said
Fujimura, who wore several winter jackets to keep out the cold in the
branch office.
“We must continue to do what we can to provide services to our
clients,” he said. After withdrawing some cash, 53-year-old grandmother
Akimi Ogata bought milk and diapers that she found on the mostly empty
shelves of a damaged grocery store.
Ogata’s house was not damaged in the tsunami, so several relatives,
including her six-month-old grandson, moved in with her.
“We didn’t need cash on the very first or second day after the quake,
but stores are starting to open,” she said. “You really need cash at the
ready because you never know when you might chance on something to
buy.”Kesennuma, Tuesday, AFP
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