Managing and competing in the New World Economic Order
Dr. Dharma De Silva, PhD., FPBA, FCMI [UK]
(Rudd Distinguished Fellow, Professor and Director, Centre for
International Business Advancement, Chair, World Trade Council of
Wichita, Barton School of Business, WSU.USA.)
Managing today's business organization is directed by forces across
cultures shaping the new world economic order where correspondingly,
marketing its products or services is governed by hyper-competition in
the world trading system.
A new world economic order and trading system is the byproduct of
rapid gobalization - a phenomenon accelerated by trade liberalization
brought about by eight successive successful GATT Rounds coupled with US
and world tariff reductions.
Moreover, accompanying economic reforms of the world's two largest
populated giants, China and India as well as the current composition of
big emerging markets (BEM) included in the G-20, are contributing to a
new world economic order, showing resilience to adjust to shifts that
reflect a dynamic new global economic order - a reality in which BEMs
are increasingly playing a bigger role. This paper examines the forces
reshaping the new global economy's world trade order, resultant outcomes
and implications to marketing in a global context, which is the core of
business management. Simply stated there is no business without a
customer and business management focusing on marketing, today, is in
search of that customer across cultures worldwide - a new thesis "ABC
Marketing" is born - ABC-All Business is Customers: Marketing in a
global context!
Introduction
As we close the first decade and going into the 2010s of the 21st
century, the new world order is positively shaped by China as the
world's manufactory and India as the information technology/services
global centre. Simultaneously the global chains harnessing technology
and skills, excelling in the provision of value added materials,
component parts and production processes have brought about a large
number of emerging economies and markets as players in the new world
order.
These big emerging economies are the new world redirecting the flow
of trade, investments [FDI], capital, mergers and acquisitions.
These markets are redistributing and taking larger shares of global
manufacturing output, world trade and investment. They are also
accumulating enormous world foreign exchange reserves [Fig.A] and
holders of international assets.
In turn, these emerging markets are providing a larger middle class
of consumers than currently in traditional developed countries,
enhancing the growth of world trade.
They have become educated, quality conscious and sophisticated
consumers with information and knowledge of competing products and
services available in the competitive global marketplace. Relationship
marketing has become vogue. These attributes redefine marketing as the
study of intelligent consumption and mastery of hyper-competition in the
global marketplace.
At the same time, technological advancement is shrinking product life
cycles forcing marketing management strategies to change equally fast to
succeed in business. Thus, managing a business organization in the 2010s
and beyond requires more than mere familiarity of the domestic
macro-environment - "it's not yesterday anymore." It requires full
knowledge of the dynamic global landscape and expertise of the global
competitiveness in a changing new trading order. To achieve viability
and succeed, managing and marketing must be synchronized, taking into
account the following contributions to the new paradigm realities, as we
move down the 21st Century odyssey, where:
* Trade liberalization resulting from 8 GATT Rounds and dramatic
decline of barriers, records lowest USA & world trade tariffs in history
[Fig.1]
* World trade growth has continued to grow faster than world [GDP]output
in the past two decades [Fig 2]
* Foreign Direct Investment [FDI] has added to domestic sources as
the driving force of the world economy in the past 10 years
* Capital movements along with Mergers and Acquisitions have become
increasingly the main conduit of global business expansion
* The global economy dominates the landscape, making single country
play a subordinate role and role of business to flourish
* The debate between capitalism, socialism or communism is less
relevant as reforms have led to freer market economies
* Acceleration of technology, along with E-commerce has diminished
the concern of national barriers and forces firms to reexamine their
business and marketing models.
* The G-20 and new global economic governance including Asian input
that emerged as a constructive force has agreed to expand their role in
IMF funding and governance, ease the trade credit bottleneck, and
advocate the standstill on trade barriers
* The rise of an entrepreneurial class engaging in international
business operations in big emerging markets {BEM} including BRICKS, in
larger numbers in China and India, is larger than in US and EU nations.
Alongside, the world economy has changed profoundly in the last two
decades and changing dramatically into the 2010s with the emergence of
global markets and competitiveness anew.
Concurrently, the integration of nations stands at over 50% [14]
changing the landscape and integration among nations is particularly
striking in the expanded European Union, NAFTA, ASEAN and further
advanced by the proliferation of FTAs coupled with SEZs /FTZs resulting
in preferential treatment to promote trading between partners.
Economic recovery measures by nations, calls for management focus on
exporting to aid a revival of manufacturing, entrepreneurial innovation
and job growth, thereby improving trade and current accounts in a number
of nations.
Notwithstanding the global economic crisis, providing the backdrop
for new insights into the complexities of the global competitive
marketplace, the astonishing progress of China and India alone should
force new thinking: how to manage and compete in the new world economic
order.
Befitting to this discussion is management guru Peter Drucker's
seminal insights on marketing, particularly his emphasis on an
interdisciplinary approach, might point the way to new approaches to the
way we conduct and manage businesses in a competing new world order. As
Drucker puts it: "Because the purpose of business is to create a
customer, the business enterprise has two-and only two-basic functions:
marketing and innovation. Marketing and innovation produce results; all
the rest are costs. Marketing is the distinguishing, unique function of
the business."
Forces reshaping the new global economy's word order
Brought about by the China and India as the two populous leaders
joining the TRIAD anchors [JUG - Japan, USA, Germany] to form a QUINTET
and a mega-competitive force in the world trading system, is also joined
in the 2010s by Brazil, Russia, Korea and S.Africa to be a part of the
BRICKS thesis.
This new global economy is emerging to confront business enterprises
in the traditional ways of doing business to rethink of core
competencies and best practices of competitors from across cultures
around the world. China, South Korea, Mexico, India.
Brazil, Taiwan, Singapore, Malaysia, Thailand, Indonesia, Philippines
Vietnam are among the Big Emerging Markets [BEM] that are assuming
leading economic roles challenging established economic powers JUG of
TRIAD that have maintained their competitive strength in channelling a
larger share of trade/investment activity.
The following identifiable 25 developments provide the rationale to
add credibility to the forces reshaping and transforming the new global
economy and world trade order, with consequences to managing and
marketing in the competitive New World Order, viz.:
1. The unprecedented revival and intensification of global
integration by international economic policies and reforms resulting
from multilateral cooperation to accelerate the growth rate of world
output and universally higher living standards. [9]
2. The wrenching financial crisis of the past two years provides the
catalyst for a profound change in the global economy to shape future
business conduct, management and marketing. Thus raising the following
questions: What are the key features and forces reshaping this new world
economic order? How should business enterprises prepare for the economic
challenges ahead? What can nations do to position them for enhanced
competitive advantage in the new world order and how can companies
manage in a global competitive marketplace?
3. The world adapted to the collapse of the Soviet Union, and the
emergence of formerly centrally planned economies as market-oriented
economies into the global landscape.
4. The collapse of the Bretton Woods exchange rate system, currency
adjustments w/Plaza Accord in 1985 and 2008-2009 global economic and
financial crises created massive uncertainty and disruption of old ways
of doing business and demanding a paradigm change.
5. Rising cost of energy throughout the world, following the 1973/74
- 1979/80 oil shocks initiated by OPEC and the impact of a
$147.27/barrel on global commerce in 2008-09 and the crius that
followed.
6. The open international trading and financial system coupled with
falling costs of long distance transactions and trade liberalization
aiding world trade expansion has served as an engine of growth for the
past 1/4 century.
7. World trade has outpaced global output [GDP] During past 25 years
- volume of world trade has grown twice as fast as world GDP (6 percent
vs. 3 percent); value of exports has tripled, Exports are 1/5 of global
GDP [10][18].
8. Massive foreign direct investment undertaken by MNCs have hit
record levels [averaging 20 percent, last two decades] welcomed by host
countries and emerging nations.
9. The recent integration of the global marketplace, and innovations
in communications, technology and transportation, has led to profound
worldwide economic restructuring. [6] These forces have impacted
business organizations and management, the types of jobs, cities,
suburbs, and the resident labour force.
10. Lester Thurow outlines five fundamental forces that are changing
the global economic landscape: [I]. the old communist vs new
market-oriented world. [ii].human-made brain power industries and skills
as the only source of long-run sustainable advantage [iii].The
demographics of elderly people who do not work and receive much of their
income from the government.[iv]. A global economy in which anything can
be made anywhere and sold anywhere else. [v]. The emergence of an era
without a dominant economic power interested in preserving the global
system. [16]
11. Friedman's Ten Flatteners: [i] Outsourcing [ii] Offshoring [iii]
Open- Sourcing [iv] Insourcing [v] Supply Chaining [vi] In-forming
(search engines) [vii] The Internet [viii] Fall of the Berlin Wall [ix]
Netscape's Public Offering [x]Work Flow Software - The Steroids
(Digital, Mobile, Personal and Virtual). [3a]
12. Accelerating rates of technological change, interacting with
accelerating rates of globalization causing migration of industries
across the globe.
13. This burgeoning technological tide is shifting resources from
capital and labour intensive industries to technology and
skill-intensive industries.
14. New product development and Shrinking Product-Life-Cycles [PLC]
for existing products world-wide.
15. The geographical distribution of FDI falls into regional clusters
centred on each TRIAD member.
16. The TRIAD's dominance has gradually declined in the global
economy by China and India [CHINDIA] joining Dharma DeSilva's postulated
QUINTET to make a mega-competitive force:3]
[i] The combined GDP of the TRIAD of 60 percent of world output
increased to 65 percent with QUINTET and will further increase to 75
percent when combined with BRICKS & G20's BIG emerging nations;[ii] The
TRIADS 60 percent of world trade increased to 65 percent with QUINTET
will increase to 75 percent along with BRICKS and G20's BEM [iii] The
TRIADs investment flows of 70 percent, increased to 75 percent will
increase with BRICKS and G20's BEM to 85 percent; [iv] The TRIADs M and
A of 65 percent increased to 70 percent with QUINTET and will increase
with BRICKS and G20. BEM to 85 percent [v] The TRIADs meagre FX reserves
of 25 percent (including 15 percent to Japan's credit) increased to 65
percent with QUINTET and will increase with BRICKS and G20's BEM to 85
percent.
17. Significantly, change in the locus of global economic activity,
has come about with the rise China and India [CHINDIA] phenomenon, along
with the rise of Asia's large population and growing middle class, with
potential to increase consumption of goods/services to equal size.
18. The proliferation of FTAs has levelled the competitive playing
fields between industrial and emerging market countries.
19. Global supply chains facilitate components to be made all across
the globe and are often assembled in countries where the goods are to be
sold (e.g. car assembly plants).
20. The increasing size and geographic reach of MNC is leading to new
markets, taking advantage of economies of scale. At the same time,
painful reallocation of resources from capital and labour intensive
industries to technology and knowledge-intensive industries, causing job
loss in some sectors and gains in others.
21. In today's new global economy, demographic changes have been
accompanied by female labour force that has expanded over the last two
decades.
22. Macroeconomic trends in the new global economy are truly evident
in the wake of numerous challenges that impact on business management
and marketing [15].
23. A mega-trend transforming cities is the shift in emphasis from
historic economies of scale (where costs fall because the scale of
output is increased) to economies of scope. The industrial paradigm that
has dominated for the past century is one of economies of scale.
Economies of scope are about synergies between many individual talents
and activities in close proximity. Current trends suggest "mega cities"
continue to grow because economies of scope. China and India are
experiencing large migration from rural to urban areas as they advance
economic growth. [21]
24. The rise of SMEs and entrepreneurial class engaging in
international business operations in emerging BEM and G20 markets,
especially in large numbers in BRICKS bringing a management style
atypical of indigenous culture and family dominated business
organizations; [6]
25. BRICKS era, expanded into G20-BEM, is strength on the horizon
going into the 2010s and beyond. The emergence of these countries in
international business has already begun to change the global economy in
many ways to impact competitive markets, and the use and cost of
resources along with operations of supply chains.
Significant outcomes of a New World Economic Order
In the first decade of the 21st c, 2000s, Goldman Sachs [4][5] and
Price waterhouseCoopers [8] developed their own projections and so did
Grant Thornton [6]. The large shift in economic power implied by these
projections will have far reaching consequences for global economic
governance, as well as for relationships among countries and geographic
regions in the way future business is conducted.
Kenichi Ohmae's 1980s concept of a TRIAD[6] -a world economy led by
the United States, Europe [Germany+3], and Japan - will be eclipsed by a
new order consisting of China, the United States, and India - along with
'ole' TRIAD, postulated as QUINTET by Dharma De Silva [3] A New Triad of
China, India and the United States will emerge as the world's three
largest economies by 2050. In China and India alone, GDP is predicted to
increase by nearly $60 trillion, the current size of the world economy.
However, the wide disparity in per capita GDP will remain Fig4b].
Other main findings include, China will become the world's largest
economy in 2032, and grow to be 20 percent larger than the United States
by 2050. China remains on a path to overtake the United States as the
world's largest economic power within a generation, and India will join
both as a global leader by mid 21st century, both in GNP terms at MER
[Fig 4a, 5a and 5b].
New World Order of 2000s, Expanding
into 2050:
Implications for Management and Marketing
Of significance to managing and marketing as key business functions
in the global competitive marketplace are twelve trends driving the
increasing importance of new world G20 EM country
influences-technological catch up; demographic transition; rapidly
rising middle class; high investment; changing volume of world
trade;/appreciation of real exchange-rates; new global business
structure of SMEs and entrepreneurs; battle for talent and skills,
demand for resources; transparency/ethics/CSR; shift of geographic
economic activity; and changing/expanding global consumer landscape. The
implications for business management and marketing are far-reaching as
competitive global markets dictate strategy decisions to focus on:
[1][6][8][11].
[i] Economic Size: The GDP of emerging markets, currently about one
third that of advanced economies, will grow to be about 1.3 times the
size of advanced economies in 2050. China will be about twice the size
of the United States in purchasing power parity (PPP) terms. [ii] Living
Standards: Though developing economies will be among the largest
economies, current advanced countries will remain far richer in terms of
GDP per capita at MER. [iii] Income Distribution: Absolute poverty will
decline and more members of the global middle and rich class (GMR) will
reside in developing countries than in the advanced countries; [iv]
Trade: Developing countries will account for two thirds of world trade
by 2050. China will be involved in 4 of the 5 largest bilateral trade
relationships enhancing trade & FDI. India is to follow.
Globalization is the driving force behind the products and services
offered in the global competitive marketplace. Global growth and output
mainly by the leading EM economies will loom large.
The share of world trade of EMs will double in four decades and reach
70 percent by 2050, coupled with high growth rates and rise of middle
class to dominate the new world economic order.
By 2050, the world's GDP will have increased by more than four times,
circa $220 trillion and the global population will have risen from 6.5bn
to about 9.bn.
The rise of an entrepreneurial class engaging in international
business operations in emerging BRICKS' markets, especially in large
numbers in China and India, SMEs. The consumer landscape will change and
expand significantly.
The role and behaviour of big business will come under increasingly
sharp scrutiny. Demand for natural resources will grow, as will the
strain on the environment.
New global industry structures are emerging. US now operates in a
truly global economy, companies are outsourcing and spreading their
value chains globally.
Management will go from art to science in a knowledge economy with a
focus of management attention shift to innovation and customer service
where 90 percent of global market is outside TRIAD powers.
Emerging countries already playing a larger role in world trade, and
investment is expected to influence managing in a new hyper-competitive
world economic order where marketing is at the core of business to meet
discerning consumer preferences and choices across cultures - a new
thesis of 'ABC Marketing in global context' is born.
(Excerpted from the Address at the PanPacicific XXVII confab at
Bali on June 1. Dr. de Silva was Professor and Founding Dean Management
Studies of the University of Sri Jayawardhanapura.) |