Power of a brand name and analyzing brand potential
The brand name is often revealing of the brand intentions. This is
obviously the case for brand names which, from the start, are
specifically chosen to convey certain objectives or subjective
characteristics of the brand.
But it is also true of other brand names which get chosen for
subjective reasons rather than for any apparent objective or rational
ones, they too have the capacity to mark the brands legitimate
territory.
For ex: When we choose the brand name for computer software, we can
select “Apple” as a brand name in this computer worldwide. Because, this
name neither popped out of any creative research nor of any computer
software for brand name creation.
It is simply the name that seemed plainly obvious to the new creative
geniuses. In one word, the Apple brand name conveyed the exact same
values as those which had driven them to revolutionize computer science.
Clearly, the brand name had in itself all the necessary ingredients
to produce a major breakthrough and establish a new norm.
Apple
reflected the founders’ values, which materialized into user friendly
computers. This is indeed a far cry from just choosing a similar name
without prior verification that such values as Apple’s could indeed be
conveyed by the brand.
Brand identity
The brand name is thus one of the most powerful sources of identity.
When a brand questions its identity, the best answer is therefore to
thoroughly examine its name and so try to understand the reasoning
behind its creation. In doing so, we can discover the brands intentions
and program.
Many brands make every effort to acquit qualities which their brand
name fails to reflect or simply excludes altogether. ‘Apple’ sounds fun,
not serious. Other brands simply proceed by ignoring their name.
The temptation for a brand to just forget about its name is caused by
a rash interpretation of the principle of brand autonomy.
Experience indeed shows that brands become autonomous as they start
to give words specific meanings other than those in the dictionary. A
name-like an identity-has to be managed. Certain names may have a double
meaning. The purpose of communication then is to select one and drop the
other.
The international temporary employment agency, Ecco, has never chosen
to exploit the potential link with economy suggested in its name.
On the other hand, it does use its name as a natural means to
reinforce its positioning in the segment of high quality service; its
advertising cleverly pays upon the theme of duplication, those stepping
out of the company. Ecco will of course perfectly duplicate and echo
those stepping out of the company.
Emblems
Just as brands are a company’s capital, emblems are brands capital
equity. An emblem serves to symbolize brand identity through a visual
figure other than the brand name. It has many functions such as:
* To help identify and recognize the brand. Emblems must identify
something before they signify anything. They are particularly useful
when marketing to children, since the latter favors over texts, or when
marketing worldwide.
* To guarantee the brand.
* To give the brand durability-since emblems are permanent
signs-thereby enabling the company to capitalize on it.
* To help differentiate and personalize, an emblem transfers its
personality to the brand. In doing so, it enhances brand value. But it
also facilitates the identification process in which consumers are
involved.
What is important about the symbols and logos is not so much that
they help identify the brand but that the brand identifies them. When
companies change logos, it usually means that either they or their
brands are about to be transformed, as soon as they no longer identify
with their past style, they want to start modifying it.
Some companies proceed otherwise, to revitalize their brands and
recover their identity; they milk their forlorn brand emblems for the
energy and aggressiveness they need in order to be able to change. Just
as human personality can be reflected in a signature, brand essence and
self image can be reflected in symbols.
In analyzing the identity of a brand, which must precede any credible
repositioning or revitalization of a brand, we find that the facets of
its identity are not all equally patent. Some indeed are at the tops of
our minds, while others are latent, concealed in certain underlying
signs of the brand. Rich brands, which have many sources of identity, do
not necessarily choose to tap them all.
Typically the latent brand capital is that which is not tapped, but
which can be if the company decides to make it an asset. Patent and
latent capital alike can be either positive, i.e. an asset or negative,
i.e. a liability.
Revitalizing a brand
The cross combination of these two dimensions serves to represent the
brands potential. Revitalizing a brand consists of revealing what is
currently latent yet positive and concealing what is currently patent
yet negative. Revitalizing a brand also consists of searching the brands
latent potential for those identity sources that will best revive its
messages and actions.
Identity is the essence of a brand. It is the vital basis for
positioning a new brand or repositioning an old one. A product identity,
or brand image are typically the attributes one associates with a brand,
how the brand owner wants the consumer to perceive the brand - and by
extension the branded company, organization, product or service.
The brand owner will seek to bridge the gap between the brand image
and the brand identity.
Brand identity is fundamental to consumer recognition and symbolizes
the brand’s differentiation from competitors.
Brand identity is what the owner wants to communicate to its
potential consumers. However, over time, a products brand identity may
acquire (evolve), gaining new attributes from consumer perspective but
not necessarily from the marketing communications an owner percolates to
targeted consumers.
Therefore, brand associations become handy to check the consumer’s
perception of the brand.
When we choose the brand name in the service sector, most of the
people do not choose the particular service as a brand name. Because
according to the customer perceptions’, they mainly focus only the
service centre not particular services, because they not familiar with
that particular services.
For ex: In Banking sector, they know only the Bank name rather than
the services it provide. So they choose the Bank Name as a Brand Name
according to their view. Here service is not a brand name; service
centre is the brand name.
Levasana Douglas Dept. of Management ,Eastern University. |