Re-designed Suntel centre in Nugegoda

Suntel Ltd. re-opened their newly re-designed centre in Nugegoda. The Suntel Centre in Nugegoda is open from 8am to 8pm on weekdays and 9am to 2pm on Saturday and Sunday.

The Nugegoda Centre is the first Suntel Service Centre that has undergone an extensive refurbishment programme, with other Suntel centres around the island set to follow within the year.

This centre’s output is not limited to its plush appearance; Suntel staff has committed themselves to maintaining the highest standards in service in line with the ‘No. 1 in service campaign’.

For customers with a busy schedule who require continuous connectivity, the service centre is equipped with free access to Internet to walk in customers and a WiFi zone.

MD, Suntel Ltd. Jeremy Huxtable making his address at the opening said “We launched the No. 1 in service campaign early this year reiterating our position as a company at the very top of its game in terms of our absolute dedication to excellence in customer care, making the company’s focus totally on serving customers better.”

He also went on to say that the credo that ‘Customer is the king’ is one that has been continuously instilled in the organisation and with the support of all has been successful in implementing various strategies to support it.

Suntel launched the No. 1 in service campaign with numerous benefits including calls on the hotline being answered within 3 rings, fault repair in 24 hours and much more.