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Monitoring emergency services

With the escalation of LTTE activities in the Colombo City since the late 1980s, emergency and rescue services in Sri Lanka especially in the City of Colombo have been strengthened. More men and modern equipment have been provided to the relevant authorities.

But sad to say more often than not these emergency services reach the place after considerable delay.

For instance, if you telephone the Fire Brigade they will ask who you are, from what telephone number you are calling etc. With CLI facilities, is it necessary to ask for these? They will also request you to inform the police if you have already not done so.

Sometimes it takes almost 20 t0 30 minutes for the fire engines to reach the place concern on February 23rd morning, after the bomb went off in a bus at Mt. Lavinia around 10.55 a.m., two fire engines from the CMC went past Wellawatte around 11.40 a.m. that is 45 minutes after the bomb went off.

I remember in 1996 soon after the Central Bank bomb went off, the CMC’s snorkel fire engine went past the Town Hall towards the site of the blast about one hour afterwards. Perhaps it was not at the fire brigade head office at the time but had to be got down from elsewhere.

Does the IGP or the fire chief ever test the efficiency and speed of their emergency services by giving them an emergency call and see for themselves how long or how soon they take to respond, and reach the place.

In other countries this is done on a regular basis as a routine excercise to keep the staff on full alert all the time. It is also necessary that the police and fire and rescue department has only one set of telephone numbers with hunting facilities and adequate number of officers to handle the incoming calls.

These lines should also have no dialing facilities, so as to ensure that those manning the desk cannot dial friends and keep chatting, which is why the emergency lines are either engaged all the time or not answered with the first ring itself. Any comments Mr. IGP and fire chief?

TILAK FERNAND -
Colombo 6


Declaration of Dheegavapi sacred site

This news article gives renewed hope to us Buddhists. Minister Dinesh Gunawardena’s name will be remembered for ever for the good deed he has committed. I sincerely believe that this will not stop here.

There are a lot of Buddhist religious sites that have been destroyed by the terrorists in the North and the East. We cannot be satisfied unless and until those places are claimed and declared as sacred sites.

NIHAL JAYASINGHE


Commuters left in the lurch

The CTB Maskeliya to Colombo bus route through Norton Bridge runs through tea estates and is normally a less frequented road.

There is much traffic on this road only during the Adam’s Peak climb which commences from the Poya day in December and ends with the Vesak Poya.

The CTB operation on this route commences at 4 a.m. from Maskeliya and there are buses at regular intervals.

There, not being many designated bus stops, passengers are picked up as and where they stop the bus.

I had to attend a clinic at the Sri Jayawardenapura Hospital at 1 p.m. on February 21. The early hours of the day I was on the road. When the bus arrived, sometimes between 5.14 and 5.30 a.m. by Luccombe Tea Garden, I put my hand out to stop the bus.

The driver just ignored my signal to ‘stop’ and drove by. I ran behind the bus but of no avail. Luckily for me the CTB bus to Kandy following behind arrived which I stopped and got in. Both buses arrived simultaneously at Norton Bridge and I changed bus.

The conductor issuing me a ticket to Colombo said that they saw me stopping the bus, but thought that I was going to Kandy and therefore did not stop. I asked him why he presumed that I was going to Kandy and he replied me nothing.

The attitude of these people having made me angry, I did not want to further the conversation which would have only lead to a heated argument making me more angry than before and leaving me frustrated as I could do nothing to correct the situation.

This was not the fist time this bus had proceeded in this manner.

The same happened to me two weeks before on February 7 morning. Could any one imagine the predicament of a traveller on a chilly morning at 5.30 a.m. left on a lonely road without being picked up by the bus.

More so, when he or she has an urgent appointment to keep. There aren’t many buses on this road, that you may take the next bus and get on with your journey.

Moreover I am 67-years-old and a heart patient at that, who had to keep the date at the clinic. I have been advised not to exert myself.

Trust that the authorities concerned would take necessary action that no passengers are left on the lurch by errand drivers.

The newspapers say that no more new buses would be added to the private bus operators fleet. However, a further 350 buses are said to be added to the CTB. The addition of buses to the CTB is a welcome move, subject to it being of service to the public.

LESLIE M. R. DASON -
Maskeliya

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