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HNB commences E-Reload service with Tigo

HNB and Tigo entered into an agreement to provide SMS Reload and Banking services to HNB account holders who are on the Tigo Network. Both post-paid and pre-paid Tigo users who maintain or open new accounts with HNB will benefit from this service, which offers an array of facilities.

A unique feature is the simplicity in reloading a Tigo pre-paid connection or paying a post-paid bill with a short message sent to a dedicated "short code", 258. Another first is the plan to offer this reload service especially to the Tigo Retailer network, which will improve efficiency and convenience to the Retailers who are having accounts


agreement: MD/CEO of HNB Rajendra Theagarajah exchanging agreements with the CEO of Tigo, Dumindra Ratnayaka at HNB Towers. Also in the picture are Chandula Abeywickrema - DGM Personal Banking and Network Management of HNB (Far Left) and Riyaaz Rasheed - CFO of Tigo (Far Right).

 at HNB.

All HNB SMS Banking related short messages can be sent to the short code "HNB" (462) from a Tigo connection. Some of the key features include: Balance inquiries and Fund Transfer between HNB accounts, HNB Credit Card status inquiries and settling credit card bill by debiting an HNB current/savings account.

"Providing convenience to our customers was our primary aim when we first started this partnership. Now our valued customers will be able to either reload their pre-pay Tigo connection or pay their post-pay bill at the luxury of their own homes. Tigo is all about customer convenience." said the Chief Executive Officer of Tigo Dumindra Ratnayake.

"Tigo with this partnership reaches out beyond the immediate customer. This service is also available to its retailers who are interested in toping up their reload accounts. Now, Tigo retailers will be able to buy any amount of re-load at anytime they want without having the need to wait for a company sales representative to visit their outlet," he also added.

Managing Director/Chief Executive Officer of HNB Rajendra Theagarajah said, "HNB has always sought partnerships that add value and provide convenience to our customers.

Through this innovative partnership, we will now reach our customers on the Tigo network with a wide range of banking facilities. Registration for the service can be done at any of the 160 islandwide HNB Customer Centres." He further stated: "We will continue to provide further innovations through electronic banking channels in the future."

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