Abacus, SLAAR join hands in Travel Agency Training

TIE UP: Asia pacific’s leading Global Distribution System (GDS) provider Abacus together with Sri Lanka Association of Airline Representatives (SLAAR) announces the successful completion of the training programme conducted to all IATA travel agencies who subscribe to Abacus in Sri Lanka.

Abacus having played a significant role in working together with SLAAR to further uplift the standards of travel agency staff by providing a meaningful platform for agents to come together in the presence of both airlines and Abacus to improve and enhance their overall understanding on the Reservations, fares and ticketing process.

The program saw a good turnout of agency staff including leading travel agents such as Gabo Travels, Sparklink Travels, The Traveller, Thomas Cook and Aitken Spence among many others represented by their senior staff members.

The main significance of this training was that it was also represented by several leading Airlines from Sri Lankan Airlines, Malaysian Airlines, Singapore Airlines, Thai Airways, British Airways, Qantas, KLM/Northwest Airlines, Martin Air, Air France, Virgin Atlantic and Lufthansa.

The participants were welcomed by President of SLAAR Gerard Amarasinghe, who consequently handed over the forum to the Abacus team to proceed with the training which was converted into an interactive session that helped several agents and airlines to further understand the functionalities and its process more effectively. This proved to be a good refresher to all present.