DHL opens 24/7 call centre, modern office complex
CEO: DHL Express Asia Pacific Scott Price
NEW FACILITY: Sri Lanka is a growing economy in the region and
DHL has long term investment plans in the country, Chief Executive
Officer - DHL Express Asia Pacific Scott Price said.
â€śSri Lanka as a country made an enormous leap economically in the
region. Therefore we have long-term confidence,â€ť Price told a media
conference to open its new state-of-the art office complex at Vauxhall
He said they look at every possibility to do one day delivery
services from Sri Lanka, which our industry could survive as it only do
the facilitation of international trade among other countries. Price
said that DHL, invested Rs. 260 million for a 40,000 square-feet
This houses 130 staff for administration and operations of DHL
Express in Sri Lanka, as well as a 24/7 call centre. He said despite all
security concerns they are willing to invest in Sri Lanka at a slow pace
until the country returns to normality.
â€śMy visit and the inauguration of this purpose-built office and
service centre underscores DHLâ€™s commitment to its expanding clientele
in Sri Lanka, which is an important market for us,â€ť Price said.
DHL is ahead of the competition in terms of capabilities and market
share through the skilful combination of global expertise, local
knowledge and the deployment of latest innovation, all of which are
being channelled to continuously improve the customers efficiently, he
Country Manager DHL Keells Limited Martin Dudek said with the
inauguration of this new state-of-the-art facility in Colombo, DHL
enters a vibrant new phase of its operation in Sri Lanka.
With this significant investment, DHL, aim to capture the continued
anticipated growth in Sri Lanka and further strengthen our industry
leadership position as our customers first choice. President
Transportation and IT Group, John Keells Romesh David said it is an
import investment to promote the country as an air and sea hub in the