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| Thursday, 18 November 2004 |
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Tops extra large category : Dialog wins overall gold in national business excellence award Dialog GSM swept the boards at the National Business Excellence Awards 2004 - winning the coveted National Business Excellence Gold Award, a recognition of the company as the best corporate entity in Sri Lanka. Dialog GSM was also the winner of the National Business Excellence Award - extra large category, as well as the winner of the National Business Excellence awards for the best Tech Savvy Company and the Best Capacity Builder. Dr Hans Wijayasuriya, CEO of Dialog GSM, after receiving the award said, "We are truly honoured to receive this award which places us on the pinnacle of corporate success in Sri Lanka. We owe much of this success to our 1 million plus customers from across Sri Lanka - we would like to express our sincere gratitude to them for making us the corporate success story we are today. The award also bears testimony to and is just reward for the commitment to excellence within each member of the Dialog family and our parent company Telekom Malaysia. It is also a reflection of the hard work, dedication and commitment to service and business excellence that is firmly ingrained in Dialog GSM's corporate culture". Dialog GSM's strong track record in business excellence and growth potential, coupled with its customer focused service paradigm has made Dialog one of the most respected companies in the country. Dialog GSM is also characterised by an optimal mix of strong parent company backing and excellent Sri Lankan human resources and management. Dialog has a strong growth track record climbing from industry new entrant to undisputed market leader in four years and today nine years after commencing operations in 1995 is one of the country's largest infrastructure providers. Dialog GSM has consistently maintained a technology level on par with GSM networks in the developed world and has in addition to extending its leadership in the mobile communications sector, established a strong presence in the International Services Market with Dialog Global and in the ISP market with Dialog Internet. Dialog GSM has also been at the forefront of community development through its charitable arm the Change Trust Fund, which has delivered positive dividends to many spheres of social development. The company has extended its telecommunications services to the remotest parts of the island - significantly Dialog began operations in the North and East ninety days of the ceasefire agreement in 2002. Dialog GSM became the first Telecommunications Company in South Asia to receive ISO 9001 and is also the winner of the Sri Lanka National Quality Award for Business Excellence in the Large Scale Service Category in 2001. The Company has also trail blazed on the International arena - becoming the first and only Sri Lankan Corporate entity to win the Asia Pacific Quality Award and also holding the distinction of being the only GSM operator in the world to win three consecutive GSM world awards for its innovations in technology deployment for community development. Dialog GSM is Sri Lanka's leading and fastest growing telecommunications network. |
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