UTE launches CAT's 'Product Link' in Sri Lanka
United Tractors and Equipment (PVT) Ltd.(UTE), exclusive dealers of
the world's leading brand in construction equipment; Caterpillar (CAT)
have launched 'Product Link' in Sri Lanka. The revolutionary service,
designed by CAT in the USA, allows customers to receive real time data
on the condition, location and usage of all product link enabled
machines they possess, via Internet.
'Product Link' provides information on the condition of the machine
and its parts, as well as the location of the machine, the remaining
fuel and fuel consumption, in real time, to the customer's PC through
the internet. This allows the customer to intervene if any anomalies
arise. For example, if there is a problem with the machine's water pump,
the customer can intervene and replace it before the engine sustains
damage from overheating, rewarding the customer with a substantial
saving through early intervention.
CEO of UTE, Riyad Ismail, commented on 'Product Link saying, "CAT is
the global leader in our industry, so all the cutting edge innovations
come from them. UTE as exclusive Sri Lankan dealers in CAT products and
services are proud to spearhead the industry's innovation and evolution
locally. Product Link is the next big step; it applies cloud computing
to project management."
'Product Link' also generates time-lines and graphs that let you
measure a machine's condition, fuel consumption and usage over time.
Thus allowing you to judge trends and see which jobs the machine
performs that place the heaviest strain on it, and consume the most
amounts of resources. Essentially, it allows the customer to make
informed micro-management adjustments through the Internet without even
being on site.
"The Product Link Motto is 'it pays to know'. The benefit this
service brings is it allows the customer who may be seated in an office
miles from the work sites, to monitor the condition, location and use of
all the machines in the fleet. This gives you the knowledge of your
Operators, your Site Supervisors and your Maintenance Managers all from
your computer, saving you time and money and allowing you to make sure
you are getting most out of your machines," added Mr. Ismail.
'Product Link' also benefits customers by allowing them to see their
entire fleet simultaneously.
Customers can see the consumption and maintenance patterns that arise
and can route their fuel lorries and maintenance teams appropriately to
achieve maximum efficiency. Machines that are under-performing can also
be identified and the fleet can be re-organized to get the highest
performance from the machines in your possession. 'Product Link' works
by using three elements.
The first is a small piece of hardware placed in the machines that
monitors their condition and relays the data. The second is the relay
network; 'Product Link' uses the existing mobile networks of US based
Telco AT&T's local partners as well as GPS to relay the data. Finally
all the data is compiled on the CAT web servers and presented to the
customer in an easy to read user friendly format, all the customer has
to do is log on to the website.
As the only Business Superbrand in the General Machinery category in
the country's construction sector, United Tractor & Equipment (Pvt)
Ltd., has been the sole authorised dealer for Caterpillar in Sri Lanka