NTB increases customer convenience in Kotahena
Nations Trust Bank is expanding rapidly taking 365 day banking and
extended banking hours to different geographies across the country. At
the same time the bank is also continuously enhancing their existing
branches by moving to more spacious and convenient branch locations to
serve their customers better.
Opening of the Kotahena branch. |
The refurbished Kotahena branch is now relocated at 258, George R De
Silva Mawatha, Colombo 13, and is in line with the proprietary design
concept that has been rolled out across the entire network creating an
ambience that is warm and customer friendly. This has facilitated
serving the customers in Kotahena with a more spacious banking hall that
includes a large transactional area with safety deposit locker
facilities and dedicated counters for Pawning Services, Leasing and
Trade. The bank offers end to end financial solutions from a range of
Savings and Current accounts, Investment plans, attractive Fixed
Deposits, Home Loans, Vehicle Loans, Remittance services, Mobile
Banking, etc; to suit the needs of varied customer segments. Nations
Trust Bank in Kotahena will continue to offer residential as well as the
business customers customized propositions to suit all their financial
needs.
Nations Trust Bank has embarked on a vision of “Making life simple by
being the benchmark of convenience”.
To date the bank has provided a number of initiatives that has
created a new dimension in the financial industry. The Private Banking
and Inner Circle Memberships, The Nations Business Banking proposition
which awards Platinum and Gold membership privileges that translate to a
lucrative rewards scheme, the ‘Bank At Your Doorstep Service’, Personal
Banking Centers at Keells Supermarkets, the ‘Nations Business Centre’
which is a one stop shop for our SME clientele and the 24x7, 365 day
contact centre are some of the key offerings which have helped the bank
to continue to win over and maintain a strong and loyal customer
relationships that keep growing. Commenting at the Opening,
Director/Chief Executive Officer Renuka Fernando said;
“We are now pleased to offer our customers in Kotahena dedicated
counters for Leasing, the Inner Circle Membership and a spacious
transactional area with a larger banking hall. Services such as the
Safety deposit locker facilities together with Pawning services and the
American Express Card membership will continue to be offered at this
premises. We will also keep delivering the exceptional customer service
that you have been enjoying over the years and hope that you will
benefit from this newly refurbished and convenient branch location by
making it your one stop shop that will cater to all your financial
needs” The Bank has been in operation for the past 13 years and has
successfully grown in strength and stability and is today recognized as
one of the fastest growing yet financially sound institutions in the
country.
The Bank continues to progress well in diversifying its portfolio and
earnings base while optimizing returns in a controlled growth
environment.
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