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Saturday, 13 October 2012

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NTB increases customer convenience in Kotahena

Nations Trust Bank is expanding rapidly taking 365 day banking and extended banking hours to different geographies across the country. At the same time the bank is also continuously enhancing their existing branches by moving to more spacious and convenient branch locations to serve their customers better.


Opening of the Kotahena branch.

The refurbished Kotahena branch is now relocated at 258, George R De Silva Mawatha, Colombo 13, and is in line with the proprietary design concept that has been rolled out across the entire network creating an ambience that is warm and customer friendly. This has facilitated serving the customers in Kotahena with a more spacious banking hall that includes a large transactional area with safety deposit locker facilities and dedicated counters for Pawning Services, Leasing and Trade. The bank offers end to end financial solutions from a range of Savings and Current accounts, Investment plans, attractive Fixed Deposits, Home Loans, Vehicle Loans, Remittance services, Mobile Banking, etc; to suit the needs of varied customer segments. Nations Trust Bank in Kotahena will continue to offer residential as well as the business customers customized propositions to suit all their financial needs.

Nations Trust Bank has embarked on a vision of “Making life simple by being the benchmark of convenience”.

To date the bank has provided a number of initiatives that has created a new dimension in the financial industry. The Private Banking and Inner Circle Memberships, The Nations Business Banking proposition which awards Platinum and Gold membership privileges that translate to a lucrative rewards scheme, the ‘Bank At Your Doorstep Service’, Personal Banking Centers at Keells Supermarkets, the ‘Nations Business Centre’ which is a one stop shop for our SME clientele and the 24x7, 365 day contact centre are some of the key offerings which have helped the bank to continue to win over and maintain a strong and loyal customer relationships that keep growing. Commenting at the Opening, Director/Chief Executive Officer Renuka Fernando said;

“We are now pleased to offer our customers in Kotahena dedicated counters for Leasing, the Inner Circle Membership and a spacious transactional area with a larger banking hall. Services such as the Safety deposit locker facilities together with Pawning services and the American Express Card membership will continue to be offered at this premises. We will also keep delivering the exceptional customer service that you have been enjoying over the years and hope that you will benefit from this newly refurbished and convenient branch location by making it your one stop shop that will cater to all your financial needs” The Bank has been in operation for the past 13 years and has successfully grown in strength and stability and is today recognized as one of the fastest growing yet financially sound institutions in the country.

The Bank continues to progress well in diversifying its portfolio and earnings base while optimizing returns in a controlled growth environment.

 

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