Qatar Airways named Best Airline in the World
Qatar Airways Chief Executive Officer Akbar Al Baker hailed the
achievements as "fantastic recognition" of all employees at Qatar
Airways for the dedication and commitment to their job.
Qatar Airways Chief Executive Officer Akbar Al Baker receiving
the World's Best Airline award for the second consecutive year
at the annual Skytrax World Airline Awards held at the
Farnborough Air Show. With him is Skytrax CEO Edward Plaisted. |
"I am extremely proud of the adulation given once again by the very
people who fly - the travelling public, for their support and faith in
Qatar Airways," said Al Baker, speaking after being presented with the
awards.
"Qatar Airways set out on a mission 15 years ago when we launched to
be the world's best airline and spread the airline's quality brand to
all corners of the world.
"Last year we achieved that. Retaining awards is always difficult,
but we have managed to do so amid the tough competition which only shows
we remain focused in our day to day job of offering passengers what they
fully deserve - the highest standards of service both in the air and on
the ground.
"The achievements further reflect the high standards that we set for
ourselves and receiving the awards is fantastic recognition of the hard
work and commitment of our staff across the world who help make Qatar
Airways the success it is today." A delighted Akbar Al Baker, Qatar
Airways CEO, receives three Skytrax World Airline awards - including the
coveted Airline of the Year 2012 - at the annual Farnborough Air Show in
the UK.
Skytrax Chief Executive Officer Edward Plaisted said: "To win the
Airline of the Year award for a second successive year is a remarkable
achievement for Qatar Airways, and a clear recognition of the continued
efforts by Qatar Airways' management and staff to be the world's best
airline.
"Qatar Airways should be very proud of this fantastic customer
recognition of their service standards, and ranking No 1 in the world at
the 2012 Airline of the Year shows that they truly are a favourite
airline among today's global travellers." Air travellers were surveyed
during a 10-month period by telephone, questionnaires and online about
their experiences with airlines on the ground and in the air. The survey
measured passenger satisfaction across more than 38 key performance
indicators of airline front-line product and service, including
check-in, boarding, onboard seat comfort, cabin cleanliness, food,
beverages, in-flight entertainment and staff service.
The survey covered more than 200 airlines, from the largest
international airlines to smaller domestic carriers.
Qatar Airways has seen rapid growth in just 15 years of operation,
currently operating a modern fleet of 109 aircraft to 117 key business
and leisure destinations across Europe, Middle East, Africa, Asia
Pacific, North America and South America.
Since the beginning of the year, Qatar Airways has launched flights
to Baku (Azerbaijan); Tbilisi (Georgia); Kigali (Rwanda); Zagreb
(Croatia), Erbil (Iraq), Baghdad, and most recently, Perth (Australia)
with many more destinations planned during 2012.
Over the next few months, Qatar Airways launches services to a
diverse portfolio of new routes, including Kilimanjaro, Tanzania (July
25); Mombasa, Kenya (August 15); Yangon, Myanmar (October 3); Maputo,
Mozambique (October 31) and a date yet-tobe- announced to the Serbian
capital Belgrade. |