Over 80,000 calls to NCPA Child Line hotline in 18 months
The "Child Line" hotline of the National Child Protection Authority (NCPA)
received over 80,000 telephone calls in 18 months, National Child
Protection Authority chairperson Anoma Dissanayake said.
The National Child Protection Authority introduced a 24- hour hotline
service under the theme 'Child Line' on July 22, 2010 aimed to eradicate
child abuse while protecting children.
Since its inception,the NCPA Child Line hotline has received 80,000
telephone calls from various people throughout the country seeking
assistance, information, providing information of child abuse incidents
and making complaints etc.
Child Line can be contacted free of charge over any telephone network
by dialing 1929.
According to NCPA statistics, a greater number of calls received are
related to child harassment and child abuse.
The NCPA chairperson said that the service can be utilised by any
person or even a child on any sort of child-related issue,such as, child
abuse, harassment, child labour, complaints, getting information and so
on. The hotline service also provides a free of charge counselling
service. Children who need counselling can contact the NCPA who will
then provide the required assistance. NCPA officials together with
Police officers attached to the NCPA inquire into all complaints and
The hotline service has really helped bring down the suicide rate
among children as burning problems which cannot be discussed with
teachers or parents are addressed by it and discussed by experts.The
service also provides psychological guidance.
Child Development and Women Empowerment Minister Tissa Karaliyadde
said the hotline service is a long felt need for the sake of children.
He emphasized that all forms of abuses against children would be
severely dealt with.