LB Finance to forge ahead with new corporate office
Sanjeevi Jayasuriya
LB Finance is confident that the performance of the first nine months
will record 100 percent growth in profits compared to the first nine
months of the previous financial year. It recorded Rs 650 million
profits for the period under consideration last year.
LB Finance corporate building. Picture by Saliya Rupasinghe |
“We will be in a better position to generate business and show volume
and value growth with the new LB Finance corporate office. This will be
a significant move in the company’s history where an efficient customer
relationship management is possible,” LB Finance Managing Director
Sumith Adhihetty told Daily News Business.
“The new corporate building will reflect the change in our business
culture, business model and business philosophy together with a new
business concept. This change is equivalent to international standards
in terms of quality, profitability and sustainability,” he said. The
quality aspect will address service delivery and technology coupled with
more customer friendly business environment. The technology deployed
will be world class and on par with current trends. With the intention
of providing high speed service we have recruited enthusiastic young
staff which accounts for over 95 percent of the total staff strength.
We consider training staff to be a big challenge. The top floor of
the new corporate building is fully dedicated for staff training. This
fully fledged sophisticated training centre has a modern auditorium and
other facilities to meet the training demand, he said.
The company planned 18 months ahead of opening the new premises for
customers by assessing the cost involved to enable it to generate
immediate businesses. We had plans for new products and services with a
competent staff to deliver high service value.
With the opening of the building we were ready with execution of the
business plan and were able to improve on transactional volumes. We
realized the importance of generating additional businesses to reach
profitability in a short period of time. We are confident that the
company is having adequate business volumes since the opening. This
assures that the cost of the building will not directly affect the
company’s bottom line, Adhihetty said. |