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Sampath Bank facilitates online visa

Sampath Bank will facilitate the payment gateway to support business integration of the online visa application process came to effect from 1st January. This will be mandatory for all visitors except for visitors from few countries such as the Maldives and Singapore. “We are providing facilities as an advanced platform to apply visa online.

The system will capture payment process and required information to enable effective operation of the system,” Sampath Bank Enterprise IT Solutions Head Mangala P. Wickramasinghe told Daily News Business.

The online system will provide visa approval within 24 hours under normal circumstances.

A reference number is given to the traveller to ascertain the stage of the approval process. A confirmation is given once the visa is issued and the traveller can get the visa stamped at this point, he said.

However, there will also be a counter at the Bandaranaike International Airport to facilitate who do not apply online with an additional fee. This move is to discourage over the counter visa application and encourage to apply online.

Sampath Bank’s role in this system is in facilitating payment integration of the system for customer information and interface.

There will be daily settlement of account as dollar collection and revenue is expected to be substantial. The online visa application system is expected to generate US $ 400,000 to 600,000 monthly.

The entire process is well secured and we will not store any information other than confirmed transactions by the Immigration and Emigration Department.

We will also not capture full information on card transactions in any temporary data bases, he said. The entire business system is a well secured and for availability purposes multi sites are in operational to make it intact.

Sampath Bank has taken a lead role to facilitate e-SriLanka initiative by the Information Communication Technology Agency of Sri Lanka, where they provide a collaboration and service delivery platform, ‘Lanka gate’ to government departments.

Sampath Bank was also instrumental in introducing on-line renewal of motor vehicle revenue licences few years back.

We were selected among many service providers of on-line payment solutions due to superior technical and business capabilities. We have an integrated system with the Immigration and Emigration Department and banking system for seamless transaction processing and reconciliation.

The B2B integration will facilitate quality and uninterrupted services to visitors to the country.

There will also be a help desk operative 24/7 to answer any queries to support this private public initiative, Wickramasinghe said.

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