At e-Swabhimani 2011:
'e-Pay' earns plaudits for Posts Department
Software "e-Pay Automation System" developed by the Posts Department
made the Department shine at the e-Sawbhimani 2011 Awards held in
Colombo recently. The software made the Sri Lanka Posts Department a
winner under category e-Government and Institutions at e-Swabhimani
2011.
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Post Master General M. K. B.
Dissanayke receives the certificate and trophy as a winner
under category, - Government and Institutions, at
e-Swabhimani 2011 from Presidential Secretary Lalith
Weeratunga. ICTA CEO Reshan Dewapura looks on. |
According to the description of the Posts Department, the producer of
the winning software, "The purpose of the e-Pay Automation System is to
automate the Postal Outlets of the Posts Department in Sri Lanka.
Currently through this system the Posts Department collects payments on
electricity bills and Mobitel (mobile service provider) postpaid and
prepaid bills.
The system has also got an Electronic Money Transfer Module. Since
its deployment in January 2010 the system has been gradually extended to
617 postal outlets islandwild. Around 2000 concurrent users log in to
the system during working hours. The system handles around 32,000
customers, 34,000 transactions with an average of Rs 43.5 million per
day efficiently".
The panel of judges that professionally considered the 149 entries
submitted this time under nine categories summed up its evaluation on
the product as follows: "Since the introduction of the system in January
2010, the e-Pay Automation System, has evolved with commendable success.
At various stages of its development the Project has successfully
introduced a new Module of citizen service, creating a win-win situation
for all its primary stakeholders. The increase in revenue and
significant rise in the transaction volume for various modules over a
period of time, signify the efficiency of the system and is a clear
reflection of its acceptance by citizens. The introduction of the
"Knowledge Sharing Centre" for the e-Pay system users has been a novel
addition to the features of the system. The future plans of the Posts
Department include delivery of services via a mobile platform. Given the
very high mobile penetration in the Country this is most appropriate".
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