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At e-Swabhimani 2011:

'e-Pay' earns plaudits for Posts Department

Software "e-Pay Automation System" developed by the Posts Department made the Department shine at the e-Sawbhimani 2011 Awards held in Colombo recently. The software made the Sri Lanka Posts Department a winner under category e-Government and Institutions at e-Swabhimani 2011.

Post Master General M. K. B. Dissanayke receives the certificate and trophy as a winner under category, - Government and Institutions, at e-Swabhimani 2011 from Presidential Secretary Lalith Weeratunga. ICTA CEO Reshan Dewapura looks on.

According to the description of the Posts Department, the producer of the winning software, "The purpose of the e-Pay Automation System is to automate the Postal Outlets of the Posts Department in Sri Lanka. Currently through this system the Posts Department collects payments on electricity bills and Mobitel (mobile service provider) postpaid and prepaid bills.

The system has also got an Electronic Money Transfer Module. Since its deployment in January 2010 the system has been gradually extended to 617 postal outlets islandwild. Around 2000 concurrent users log in to the system during working hours. The system handles around 32,000 customers, 34,000 transactions with an average of Rs 43.5 million per day efficiently".

The panel of judges that professionally considered the 149 entries submitted this time under nine categories summed up its evaluation on the product as follows: "Since the introduction of the system in January 2010, the e-Pay Automation System, has evolved with commendable success. At various stages of its development the Project has successfully introduced a new Module of citizen service, creating a win-win situation for all its primary stakeholders. The increase in revenue and significant rise in the transaction volume for various modules over a period of time, signify the efficiency of the system and is a clear reflection of its acceptance by citizens. The introduction of the "Knowledge Sharing Centre" for the e-Pay system users has been a novel addition to the features of the system. The future plans of the Posts Department include delivery of services via a mobile platform. Given the very high mobile penetration in the Country this is most appropriate".

 

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