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Caltex Xpress Lube receives Productivity Award

The Caltex Xpress Lube MRF Car Care (Pvt) Ltd, received an award by the National Productivity Organization for its outstanding productivity in service quality and efficiency, at the National Productivity Competition held recently.

MRF Car Care (Pvt) Ltd Director Imran Farook receiving the Productivity Award from North Western Provincial Council Minister Asoka Wadigamangawa.

The MRF Car Care service station has been a Caltex branded channel partner for the past seven years. The decision to implement 5S by MRF was to elevate the process and standard used for material and equipment waste reduction and service delivery time.

Further, all employees were actively encouraged to participate in problem resolution.

The 5S implementation helped facilitate more regular customer feedback regarding the total value experience at the Caltex Xpress Lube. After the new implementation of 5S, the station has achieved a noteworthy process to recycle and reuse waste water. Further, more vehicle and worker safety signage were implemented. Quality Management Circles were appointed to help administer and sustain the new quality, efficiency and productivity improvements implemented.

The Caltex Xpress Lube concept is one of the company's international value propositions which was introduced to Sri Lanka with the aim of delivering utmost satisfaction to its customers.

Presently, over eight Caltex Xpress Lube centres, equipped with the latest technology and expertise have been established to cater to customer needs throughout the country. These service centres are mandated to carry out a 16-point maintenance check on vehicles. These checks are conducted by service personnel who have undergone extensive training by specialized Caltex Xpress Lube trainers.

Nestle contributes Rs 2.5 b to local economy

Finance and Planning Deputy Minister and Senior Presidential Advisor Dr Sarath Amunugama visited the Nestle Lanka factory in Pannala recently.

The Minister observed first-hand Nestle's contribution in commercial farms, chilling centres and collection points.

The state-of-the-art, multi-product factory in Pannala is the epicentre of Nestle's local operation. Over 90 percent of Nestle products sold in Sri Lanka are manufactured at this plant.

The Company's total investment in the factory by the end of this year will be over Rs five billion, out of which Rs one billion will be spent on expanding the factory's and dairy collection capacity this year alone.

The companys investments this year are a reiteration of Nestle Lanka's commitment towards Sri Lanka and to the development of local communities.

In addition to the company's strong focus on local fresh milk production, Nestle also procures significant volumes of local raw material, e.g., over 35 million coconuts annually for coconut milk products sold locally and also exported to about 40 countries. Various local raw materials are used for Nestle's wide range of food and beverage products.

Aitken Spence Hotels partners EarthCheck

Heritance Kandalama

Aitken Spence Hotels is the latest leader in travel and tourism to partner with EarthCheck and certify the environmental practices employed at its chain of hotels and resorts in Sri Lanka, the Maldives, India and Oman. With more than three decades in hospitality and considerable expertise in hotel design, building and management, Aitken Spence Hotels decided to look to EarthCheck to confirm the company's dedication and commitment to excellence in sustainable tourism.

EarthCheck is the world's largest certifier of sustainable travel and tourism operators, and will work with the luxury brand portfolios of Heritance, Aitken Spence Hotels and Resorts and Adaaran.

"Environmental sustainability is part of our corporate commitment to responsible business," said Aitken Spence Hotels Assistant Vice President B H R Sariffo'deen. "While nine of our hotels have already been benchmarked, and three have been certified on the EarthCheck Program, plans are well underway to ensure that many more become certified in the coming year", he said. Aitken Spence Hotels Consultant Social and Environmental Management, Ravi De Silva explained that sustainability is a top corporate priority of the company.