Free package change for Dialog customers

Now Dialog GSM customers could convert from pre-paid to post-paid, or post-paid to pre-paid without changing their mobile number. This facility comes free of charge to all Dialog post-paid and pre-paid customers. All they need to do is simply walk-in to a Dialog Customer Service Centre to effect the change.

This feature affords customers the freedom to switch to a tariff plan and payment mode of their choice. Simply put, pre-paid customers could move freely to Dialog post-paid, and similarly, post-paid customers could move to Kit pre-paid and retain the same number.

The transfer option is hassle free, and customers need not purchase a new SIM or connection. Any existing balance on a Dialog Kit pre-paid connection will be transferred to the Dialog post-paid connection at the point of transfer. The package change option is a one-time free offer, and if a customer wishes to reverse a conversion they would incur a charge of Rs. 1,000.

Dialog Telekom PLC is Sri Lanka's largest and fastest growing mobile telecom service provider, with a subscriber base of over 5 million. An ISO 9001 certified company, Dialog Telekom has the distinction of being the first 3G operator in South Asia to commence commercial operations. Its local coverage spans all provinces of Sri Lanka, while international roaming is provided in over 200 destinations.