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DateLine Wednesday, 30 July 2008

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Delivers highest level of customer service:

NTB personal banking centre in Kurunegala

The Nations Trust Bank of Sri Lanka has opened its fourth personal banking centre at Keells Super in Kurunegala last Friday.

The Chief Guest of the occasion was North Western Province Governor Tissa Reginold Balalla and Attorney-at-law Lionel Patabandi was the first customer of the bank.

The branch is fully equipped with state-of-the-art, technologies, well trained staff and will offer hassle free banking services to the customers.

Assistant General Manager Zulfiqar Zavahir said, the bank will deliver highest level of customer service cutting edge financial solutions on customer needs and the technology of tomorrow. Deputy General Manager Renuka Fernando said the bank will provide all the traditional banking service facilities on time.

Manager, Personal Banking Centre Deepal Lokugalapaththi said bank is equipped with an ATM linked to 317 ATMs of commercial banks and over one million ATMs belonging to the networks worldwide.


HSBC enables access at SSC

The ramp entrance to the HSBC Pavilion.

HSBC Sri Lanka recently announced that the HSBC pavilion at the Sinhalese Sports Club Cricket Grounds, Colombo 7 has been improved to enable access for those with reduced mobility. These improvements have been made under the Bank's 'Access for All' project, launched in 2007.

The project has led to the implementation of ramp access through a special entrance, clear signage, and modified washroom facilities to ensure all spectators visiting the HSBC pavilion at SSC will have equal opportunity to enjoy the game.

HSBC's ongoing 'Access for All' project was initiated to provide ease of access to persons with impaired vision and other debilitating medical conditions, users of mobility accessories such as wheel chairs, canes and braces, expectant mothers, and individuals with baby carriers.

The first modifications were made at the HSBC Premier Centre and the Colpetty Branch on the advice of Secretary General of 'Idiriya', a not-for-profit humanitarian services organisation, Dr. Ajith C. S. Perera that aims to serve disabled people.

HSBC branches in Nugegoda, Kohuwala, Pelawatte, Moratuwa and Negombo have already seen the implementation of 'Access for All', while HSBC Wellawatte will be the latest to receive these modifications. HSBC will continue to extend the project to all its offices.


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