SriLankan, BOC Travels new Ratnapura office opened

PARTNERSHIP: SriLankan Airlines has entered into a partnership with B.O.C. Travels, which will serve as the National Carrier's Passenger Sales Agent in Ratnapura and manage the Ticket Office there, a release states.

True to its philosophy of taking service to the doorstep of the customer, the National Carrier has ticket officers nationwide in Colombo, the Bandaranaike International Airport, Kandy, Galle, Dambulla, Karunegala, Badulla, Ratnapura, Jaffna, Vavuniya, Seeduwa, Trincomalee, Batticaloa and Matara.

Head of Worldwide Passenger Sales at SriLankan Manoj Gunawardena said: "taking business to the customer is what we always aim to do at SriLankan, Our ticket offices therefore are located nationwide so that the customer does not have to travel a great distance to access our services.

The new office in Ratnapura is fully equipped to attend to all of a customer's travel requirements, whether it is a simple inquiry about a fare, a booking, reconfirmation, or any type of special request".

Manager Marketing Services at SriLankan Ranjith De Silva said: "We are confident that this will be a mutually beneficial relationship with B.O.C. Travels. This tie-up between the National Carrier and the National Bank, with their combined strengths, will be very beneficial to the customer".

General Manager B.O.C. Travels Gerard Victoria said: "B.O.C. Travels is proud of this new partnership with SriLankan in taking travel to the regional level through the Bank of Ceylon.