Metropolitan to launch the Ericsson MX One

LAUNCH: Metropolitan Communications Ltd., the sole distributor of Ericsson enterprise systems in Sri Lanka, is preparing to launch the new Ericsson MX One server-based communications system in Sri Lanka.

The Ericsson MX One provides a complete solution for business customers, and has been hailed as the future of enterprise communications. This system offers more than 500 advanced communication features and has the power to interconnect thousands of people in geographically separate locations.

The Ericsson MX One shares the stability and reliability of the time-tested Ericsson MD110 PBX platform that has been successfully used for many years in mission-critical installations implemented for some of the most demanding customers in Sri Lanka, such as the health sector, defence and airlines.

Some of the applications include the mobile extension where a mobile GSM phone can be used as an extension of the corporate telephone system, personal number, which allows a user to be contactable on a single phone number irrespective of his or her location, contact center solutions with computer telephone integration, which can push caller-related information to the users desktop before the call is answered and unified messaging solutions that allow users to log on to their PCs or dial-in to the system from a mobile phone and read email (or have it read out to them using text-to-speech software), listen to voice-mail and view faxes from their desktop, to name but a few.

For users, the features of this new technology platform translate into the ability to provide better levels of customer-support while increasing the business efficiency of the organisation by providing effective communications. The system also offers complete mobility.