Monday, 12 January 2004 |
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HSBC opens service hub in Colombo HSBC is to open a new Group Service Centre in Colombo to support customer service activities for overseas locations. A suitable site has been identified for the new centre in Kotte, in the suburbs of Colombo. Building will start immediately and the new premises are expected to be fully operational in early 2005. HSBC expects to commence operations in soon temporarily in the East Tower, Echelon Square, Colombo till the permanent site is completed. The business will employ around 600 people by the end of 2004, approximately 2,000 would be employed by the end of 2006, and will create additional jobs. The new site becomes HSBC's seventh Group Service Centre, with other premises in India, mainland China and Malaysia. In India, HSBC currently has centres in Hyderabad, Bangalore and Vishakhapatnam. Mark Humble, CEO, HSBC Sri Lanka said HSBC has had a presence in Sri Lanka for over 100 years. The decision to open a Group Service Centre in Colombo reflects our longstanding commitment to the country and our confidence in its prospects? Malcolm Wagget, Chief Operating Officer of the newly established HSBC Electronic Data Processing Lanka Pvt Ltd, said Colombo was selected because of the excellent infrastructure that is available matched with the quality of the local workforce. |
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