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| Wednesday, 16 July 2003 |
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Business in brief Bourse picks up The Colombo Bourse picked up to close the ASPI at 996.9 points from 983.7 and the Milanka Index at 1,908.6 points from 1,879. The turnover was Rs. 293.29 million. Stock Market analysts said that market is starving for some positive news about the peace front. "Some encouraging news on the peace and political front will give a boost to the market," they said. Large parcels of shares of Asian Hotels, Blue Diamonds, Distilleries, Hayleys, JKH, NDB, Nations Trust, NDB Bank and Telecom were sold in yesterday's trading. NDB contributed about one-third to the turnover. The top five gainers include Horana, Bogala Graphite, Kotagala, Fort Land and Ceylon Tobacco. Fiat India eyes Lankan market Fiat India is exploring export opportunities in Sri Lanka and other countries which have right-hand drive vehicles, PTI reported quoting Fiat officials. The company has already drawn up plans to export 4,000 cars to Singapore and Indonesia over the next few years, its biggest-ever export deal which is expected to be worth Rs 160 crore. The company would export 1,000 units of the 1.6 litre petrol versions of its hatchback car 'Palio' and station wagon 'Adventure' to Singapore over the next one year, Fiat India Director (Commercial) Ananda Mohan Gupta told PTI. "Right now, the homologation of the cars is taking place which should be completed soon. The cars will be shipped as completely-built-units (CBUs) to a Singapore dealer," Gupta said. Besides, Fiat India would also export over 3,000 petrol 'Palio' cars to Indonesia over the next three years. The company sells about 40 units of the compact car 'Uno' in Bangladesh every month, Gupta said adding, exports of 'Palio' have also commenced to the neighbouring nation," he said. The company has already secured an order to export the 1.6 litre version of its mid-size car 'Siena' to Nepal from this month. Fiat India has exported about 90 units of the petrol 'Palio' to Nepal and has also received enquiries for the 1.9 litre diesel 'Palio', according to Gupta. The 'Palio' and 'Siena' which are based on Fiat's popular '178 world-car' platform are manufactured with 1.2 litre and 1.6 litre engine options. Ceylinco Life - principal sponsor for SAFA conference Ceylinco Life was the principal sponsor of the events in connection with the 50th Assembly Meeting of the South Asian Federation of Accountants (SAFA) in Colombo last week, a regional conference at which five member nations of SAARC reviewed their progress towards compliance with International Accounting Standards (IAS), and an international workshop by Dr. Paul Pacter, one of the world's foremost authorities on IAS. "Conforming to international best practices in accounting is vital to the growth of business and the economy, and as a major player in the financial sector, we were happy to support this important event," Ceylinco Life Director/General Manager R. Renganathan said. 'Front Office Management Customer Care and Service Excellence' A three-day, interactive motivation seminar on "Front Office Management, Customer Care and Service Excellence" will be held from July 24 to 26 at the Auditorium of United Motors Ltd. The key areas listed for discussion are; Organisation and management of the front office, How to create an outstanding first impression? How to develop a pleasing personality? Positive thinking and positive service mentality, How to market yourself and your organisation? Time management and organising work, Customer care and customer satisfaction, Telephone courtesy, How to deal with difficult customers? How to deal with complaints? Turning complaints into requests, Application of emotional intelligence in customer care, How to make customers like you? How to win the appreciation of the customers? How to face criticism and grow strong? How to read the body language? and Excellence in business etiquette. The seminar is organised by the Centre for Leadership Excellence and Personality Development. The resource person, Dr. K. Kuhathasan has wide experience in conducting similar professional development programs in several Asian countries. He has also conducted over 150 in-house training programs in over 50 institutions in Sri Lanka. |
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